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DOC-362, another set of students who don't get email

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Alison Hodges
2014-05-28 16:03:29 -04:00
parent 54e1faea47
commit c6b18f90f1
1 changed files with 17 additions and 8 deletions
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docs/en_us/course_authors/source/releasing_course/course_launching.rst
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@@ -107,7 +107,11 @@ recipients by selecting one of these predefined groups:
* **All (students, staff and instructors)**, to communicate with currently
enrolled students and the administrative team.
.. note:: Students can opt not to receive email messages through the **Email Settings** link for each course on their dashboards. Email messages are not sent to these students.
Email messages are not sent to every enrolled student. Students can opt not to
receive email messages through the **Email Settings** link present on their
dashboards for each course. Email messages are not sent to these students. In
addition, email is not sent to students who are enrolled in the course but who
have not yet activated their user accounts.
When you use the bulk email feature, consider that messages **cannot be
cancelled** after they are sent. Before you send a message to all course
@@ -203,13 +207,18 @@ To produce the Email Task History report:
:width: 800
:alt: A tabular report with a row for each message sent and columns for requester, date and time submitted, duration, state, task status, and task progress.
For messages with a State of "Success", the Task Progress can show an informational message such as "Message successfully emailed for 13457 recipients (skipping 29) (out of 13486)". To interpret this message, note that:
For messages with a State of "Success", the Task Progress can show an
informational message such as "Message successfully emailed for 13457 recipients
(skipping 29) (out of 13486)". To interpret this message, note that:
* The first number indicates the number of messages sent to the selected
recipients.
* The second "skipping" number indicates the number of enrolled users who have
opted out of receiving course email messages on their dashboards.
* The final "out of" number indicates the number of users in the set of selected
recipients who were enrolled in the course when you sent the email message.
For email messages addressed to a large number of users, the number of
enrolled students can change while the message is queued for processing.
* The second number ("skipping") indicates the number of enrolled users who will
not be sent the message. This count includes students have opted out of
receiving course email messages and students who have not yet activated their
user accounts.
* The final number ("out of") indicates the number of users in the set of
recipients you selected who were enrolled in the course when you sent the
email message. For email messages addressed to a large number of users, the
number of enrolled students can change while the message is queued for
processing.