From c6b18f90f1bd01afeb3d23c06e7c8153a9cf802f Mon Sep 17 00:00:00 2001 From: Alison Hodges Date: Wed, 28 May 2014 16:03:29 -0400 Subject: [PATCH] DOC-362, another set of students who don't get email --- .../releasing_course/course_launching.rst | 25 +++++++++++++------ 1 file changed, 17 insertions(+), 8 deletions(-) diff --git a/docs/en_us/course_authors/source/releasing_course/course_launching.rst b/docs/en_us/course_authors/source/releasing_course/course_launching.rst index 0e55f2cfd3..7a79f6a6b3 100644 --- a/docs/en_us/course_authors/source/releasing_course/course_launching.rst +++ b/docs/en_us/course_authors/source/releasing_course/course_launching.rst @@ -107,7 +107,11 @@ recipients by selecting one of these predefined groups: * **All (students, staff and instructors)**, to communicate with currently enrolled students and the administrative team. -.. note:: Students can opt not to receive email messages through the **Email Settings** link for each course on their dashboards. Email messages are not sent to these students. + Email messages are not sent to every enrolled student. Students can opt not to + receive email messages through the **Email Settings** link present on their + dashboards for each course. Email messages are not sent to these students. In + addition, email is not sent to students who are enrolled in the course but who + have not yet activated their user accounts. When you use the bulk email feature, consider that messages **cannot be cancelled** after they are sent. Before you send a message to all course @@ -203,13 +207,18 @@ To produce the Email Task History report: :width: 800 :alt: A tabular report with a row for each message sent and columns for requester, date and time submitted, duration, state, task status, and task progress. -For messages with a State of "Success", the Task Progress can show an informational message such as "Message successfully emailed for 13457 recipients (skipping 29) (out of 13486)". To interpret this message, note that: +For messages with a State of "Success", the Task Progress can show an +informational message such as "Message successfully emailed for 13457 recipients +(skipping 29) (out of 13486)". To interpret this message, note that: * The first number indicates the number of messages sent to the selected recipients. -* The second "skipping" number indicates the number of enrolled users who have - opted out of receiving course email messages on their dashboards. -* The final "out of" number indicates the number of users in the set of selected - recipients who were enrolled in the course when you sent the email message. - For email messages addressed to a large number of users, the number of - enrolled students can change while the message is queued for processing. +* The second number ("skipping") indicates the number of enrolled users who will + not be sent the message. This count includes students have opted out of + receiving course email messages and students who have not yet activated their + user accounts. +* The final number ("out of") indicates the number of users in the set of + recipients you selected who were enrolled in the course when you sent the + email message. For email messages addressed to a large number of users, the + number of enrolled students can change while the message is queued for + processing.