Added manual refund page for support.

PR-615

common/djangoapps/student/models.py

@@ -943,9 +943,16 @@ class CourseEnrollment(models.Model):
 
     def refundable(self):
         """
-        For paid/verified certificates, students may receive a refund IFF they have
+        For paid/verified certificates, students may receive a refund if they have
         a verified certificate and the deadline for refunds has not yet passed.
         """
+        # In order to support manual refunds past the deadline, set can_refund on this object.
+        # On unenrolling, the "unenroll_done" signal calls CertificateItem.refund_cert_callback(),
+        # which calls this method to determine whether to refund the order.
+        # This can't be set directly because refunds currently happen as a side-effect of unenrolling.
+        # (side-effects are bad)
+        if getattr(self, 'can_refund', None) is not None:
+            return True
         course_mode = CourseMode.mode_for_course(self.course_id, 'verified')
         if course_mode is None:
             return False

lms/djangoapps/dashboard/support.py

@@ -0,0 +1,124 @@
+"""
+Views for support dashboard
+"""
+import logging
+
+from django.contrib.auth.models import User
+from django.views.generic.edit import FormView
+from django.views.generic.base import TemplateView
+from django.utils.translation import ugettext as _
+from django.http import HttpResponseRedirect
+from django.contrib import messages
+from django import forms
+from student.models import CourseEnrollment
+from opaque_keys.edx.keys import CourseKey
+from opaque_keys import InvalidKeyError
+from opaque_keys.edx.locations import SlashSeparatedCourseKey
+
+log = logging.getLogger(__name__)
+
+
+class RefundForm(forms.Form):  # pylint: disable=R0924
+    """
+    Form for manual refunds
+    """
+    user = forms.EmailField(label=_("Email Address"), required=True)
+    course_id = forms.CharField(label=_("Course ID"), required=True)
+    confirmed = forms.CharField(widget=forms.HiddenInput, required=False)
+
+    def clean_user(self):
+        """
+        validate user field
+        """
+        user_email = self.cleaned_data['user']
+        try:
+            user = User.objects.get(email=user_email)
+        except User.DoesNotExist:
+            raise forms.ValidationError(_("User not found"))
+        return user
+
+    def clean_course_id(self):
+        """
+        validate course id field
+        """
+        course_id = self.cleaned_data['course_id']
+        try:
+            course_key = CourseKey.from_string(course_id)
+        except InvalidKeyError:
+            try:
+                course_key = SlashSeparatedCourseKey.from_deprecated_string(course_id)
+            except InvalidKeyError:
+                raise forms.ValidationError(_("Invalid course id"))
+        return course_key
+
+    def clean(self):
+        """
+        clean form
+        """
+        user, course_id = self.cleaned_data.get('user'), self.cleaned_data.get('course_id')
+        if user and course_id:
+            self.cleaned_data['enrollment'] = enrollment = CourseEnrollment.get_or_create_enrollment(user, course_id)
+            if enrollment.refundable():
+                raise forms.ValidationError(_("Course {course_id} not past the refund window.").format(course_id=course_id))
+            try:
+                self.cleaned_data['cert'] = enrollment.certificateitem_set.filter(mode='verified', status='purchased')[0]
+            except IndexError:
+                raise forms.ValidationError(_("No order found for {user} in course {course_id}").format(user=user, course_id=course_id))
+        return self.cleaned_data
+
+    def is_valid(self):
+        """
+        returns whether form is valid
+        """
+        is_valid = super(RefundForm, self).is_valid()
+        if is_valid and self.cleaned_data.get('confirmed') != 'true':
+            # this is a two-step form: first look up the data, then issue the refund.
+            # first time through, set the hidden "confirmed" field to true and then redisplay the form
+            # second time through, do the unenrollment/refund.
+            data = dict(self.data.items())
+            self.cleaned_data['confirmed'] = data['confirmed'] = 'true'
+            self.data = data
+            is_valid = False
+        return is_valid
+
+
+class SupportDash(TemplateView):
+    """
+    Support dashboard view
+    """
+    template_name = 'dashboard/support.html'
+
+
+class Refund(FormView):
+    """
+    Refund form view
+    """
+    template_name = 'dashboard/_dashboard_refund.html'
+    form_class = RefundForm
+    success_url = '/support/'
+
+    def get_context_data(self, **kwargs):
+        """
+        extra context data to add to page
+        """
+        form = getattr(kwargs['form'], 'cleaned_data', {})
+        if form.get('confirmed') == 'true':
+            kwargs['cert'] = form.get('cert')
+            kwargs['enrollment'] = form.get('enrollment')
+        return kwargs
+
+    def form_valid(self, form):
+        """
+        unenrolls student, issues refund
+        """
+        user = form.cleaned_data['user']
+        course_id = form.cleaned_data['course_id']
+        enrollment = form.cleaned_data['enrollment']
+        cert = form.cleaned_data['cert']
+        enrollment.can_refund = True
+        enrollment.update_enrollment(is_active=False)
+
+        log.info(u"%s manually refunded %s %s", self.request.user, user, course_id)
+        messages.success(self.request, _("Unenrolled {user} from {course_id}").format(user=user, course_id=course_id))
+        messages.success(self.request, _("Refunded {cost} for order id {order_id}").format(cost=cert.unit_cost, order_id=cert.order.id))
+        return HttpResponseRedirect('/support/refund/')

lms/djangoapps/dashboard/support_urls.py

@@ -0,0 +1,13 @@
+"""
+URLs for support dashboard
+"""
+from django.conf.urls import patterns, url
+from django.contrib.auth.decorators import permission_required
+
+from dashboard import support
+
+urlpatterns = patterns(
+    '',
+    url(r'^$', permission_required('student.change_courseenrollment')(support.SupportDash.as_view()), name="support_dashboard"),
+    url(r'^refund/?$', permission_required('student.change_courseenrollment')(support.Refund.as_view()), name="support_refund"),
+)

lms/djangoapps/dashboard/tests/test_support.py

@@ -0,0 +1,114 @@
+"""
+Tests for support dashboard
+"""
+from xmodule.modulestore.tests.django_utils import ModuleStoreTestCase
+from django.test.client import Client
+from django.test.utils import override_settings
+from django.contrib.auth.models import Permission
+from shoppingcart.models import CertificateItem, Order
+from courseware.tests.tests import TEST_DATA_MONGO_MODULESTORE
+
+from student.models import CourseEnrollment
+from course_modes.models import CourseMode
+from student.tests.factories import UserFactory
+from xmodule.modulestore.tests.factories import CourseFactory
+import datetime
+
+
+@override_settings(
+    MODULESTORE=TEST_DATA_MONGO_MODULESTORE
+)
+class RefundTests(ModuleStoreTestCase):
+    """
+    Tests for the manual refund page
+    """
+    def setUp(self):
+        self.course = CourseFactory.create(
+            org='testorg', number='run1', display_name='refundable course'
+        )
+        self.course_id = self.course.location.course_key
+        self.client = Client()
+        self.admin = UserFactory.create(
+            username='test_admin',
+            email='test_admin+support@edx.org',
+            password='foo'
+        )
+        self.admin.user_permissions.add(Permission.objects.get(codename='change_courseenrollment'))
+        self.client.login(username=self.admin.username, password='foo')
+        self.student = UserFactory.create(
+            username='student',
+            email='student+refund@edx.org'
+        )
+        self.course_mode = CourseMode.objects.get_or_create(course_id=self.course_id, mode_slug='verified')[0]
+
+        self.order = None
+        self.form_pars = {'course_id': str(self.course_id), 'user': self.student.email}
+
+    def tearDown(self):
+        self.course_mode.delete()
+        Order.objects.filter(user=self.student).delete()
+
+    def _enroll(self, purchase=True):
+        # pylint: disable=C0111
+        CourseEnrollment.enroll(self.student, self.course_id, self.course_mode.mode_slug)
+        if purchase:
+            self.order = Order.get_cart_for_user(self.student)
+            CertificateItem.add_to_order(self.order, self.course_id, 1, self.course_mode.mode_slug)
+            self.order.purchase()
+        self.course_mode.expiration_datetime = datetime.datetime(1983, 4, 6)
+        self.course_mode.save()
+
+    def test_support_access(self):
+        response = self.client.get('/support/')
+        self.assertTrue(response.status_code, 200)
+        self.assertContains(response, 'Manual Refund')
+        response = self.client.get('/support/refund/')
+        self.assertTrue(response.status_code, 200)
+
+        # users without the permission can't access support
+        self.admin.user_permissions.clear()
+        response = self.client.get('/support/')
+        self.assertTrue(response.status_code, 302)
+
+        response = self.client.get('/support/refund/')
+        self.assertTrue(response.status_code, 302)
+
+    def test_bad_courseid(self):
+        response = self.client.post('/support/refund/', {'course_id': 'foo', 'user': self.student.email})
+        self.assertContains(response, 'Invalid course id')
+
+    def test_bad_user(self):
+        response = self.client.post('/support/refund/', {'course_id': str(self.course_id), 'user': 'unknown@foo.com'})
+        self.assertContains(response, 'User not found')
+
+    def test_not_refundable(self):
+        self._enroll()
+        self.course_mode.expiration_datetime = datetime.datetime(2033, 4, 6)
+        self.course_mode.save()
+        response = self.client.post('/support/refund/', self.form_pars)
+        self.assertContains(response, 'not past the refund window')
+
+    def test_no_order(self):
+        self._enroll(purchase=False)
+        response = self.client.post('/support/refund/', self.form_pars)
+        self.assertContains(response, 'No order found for %s' % self.student.username)
+
+    def test_valid_order(self):
+        self._enroll()
+        response = self.client.post('/support/refund/', self.form_pars)
+        self.assertContains(response, "About to refund this order")
+        self.assertContains(response, "enrolled")
+        self.assertContains(response, "CertificateItem Status")
+
+    def test_do_refund(self):
+        self._enroll()
+        pars = self.form_pars
+        pars['confirmed'] = 'true'
+        response = self.client.post('/support/refund/', pars)
+        self.assertTrue(response.status_code, 302)
+        response = self.client.get(response.get('location'))  # pylint: disable=E1103
+
+        self.assertContains(response, "Unenrolled %s from" % self.student)
+        self.assertContains(response, "Refunded 1 for order id")
+
+        self.assertFalse(CourseEnrollment.is_enrolled(self.student, self.course_id))

lms/templates/dashboard/_dashboard_refund.html

@@ -0,0 +1,73 @@
+{% extends "main_django.html" %}
+{% load i18n %}
+{% block title %}
+<title>
+Manual Refund
+</title>
+{% endblock %}
+{% block headextra %}
+
+<style type="text/css">
+.errorlist,.messages {
+    color: red;
+}
+.success {
+    color: green;
+}
+strong {
+    padding-right: 10px;
+}
+</style>
+{% endblock %}
+
+
+{% block body %}
+<div class="content-wrapper" id="content">
+    <div class="container about">
+        <h1>{% trans "Manual Refund" %}</h1>
+        {% if messages %}
+        <ul class="messages">
+            {% for message in messages %}
+            <li{% if message.tags %} class="{{ message.tags }}"{% endif %}>{{ message }}</li>
+            {% endfor %}
+        </ul>
+        {% endif %}
+
+        <form method="POST" id="refund_form">
+            {% csrf_token %}
+            {{form.as_p}}
+            <p>
+            <input type="button" value="Cancel" onclick="javascript:location=location"/> <input type="submit" value="{% if cert %}Refund{% else %}Confirm{% endif %}" /> 
+            </p>
+        </form>
+        {% if cert %}
+        <section class="content-wrapper">
+            <h2>
+                {% trans "About to refund this order:" %}
+            </h2>
+            <p>
+                <strong>{% trans "Order Id:" %}</strong> {{cert.order.id}}
+            </p>
+            <p>
+                <strong>{% trans "Enrollment:" %}</strong> {{enrollment.course_id}} {{enrollment.mode}} ({% if enrollment.is_active %}{% trans "enrolled" %}{% else %}{% trans "unenrolled" %}{% endif %})
+            </p>
+            <p>
+                <strong>{% trans "Cost:" %}</strong> {{cert.unit_cost}} {{cert.currency}}
+            </p>
+            <p>
+                <strong>{% trans "CertificateItem Status:" %}</strong> {{cert.status}}
+            </p>
+            <p>
+                <strong>{% trans "Order Status:" %}</strong> {{cert.order.status}}
+            </p>
+            <p>
+                <strong>{% trans "Fulfilled Time:" %}</strong> {{cert.fulfilled_time}}
+            </p>
+            <p>
+                <strong>{% trans "Refund Request Time:" %}</strong> {{cert.refund_requested_time}}
+            </p>
+        </section>
+        {% endif %}
+    </div>
+</div>
+{% endblock %}

lms/templates/dashboard/support.html

@@ -0,0 +1,10 @@
+{% extends "main_django.html" %}
+{% load i18n %}
+{% block title %}<title>Support Dashboard</title>{% endblock %}
+
+{% block body %}
+
+<ul>
+<li><a href="/support/refund/">{% trans "Manual Refund" %}</a></li>
+</ul>
+{% endblock %}

lms/urls.py

@@ -67,7 +67,7 @@ urlpatterns = ('',  # nopep8
     url(r'^i18n/', include('django.conf.urls.i18n')),
 
     url(r'^embargo$', 'student.views.embargo', name="embargo"),
-    
+
     # Feedback Form endpoint
     url(r'^submit_feedback$', 'util.views.submit_feedback'),
 )
@@ -96,6 +96,10 @@ if settings.FEATURES["ENABLE_SYSADMIN_DASHBOARD"]:
         url(r'^sysadmin/', include('dashboard.sysadmin_urls')),
     )
 
+urlpatterns += (
+    url(r'support/', include('dashboard.support_urls')),
+)
+
 #Semi-static views (these need to be rendered and have the login bar, but don't change)
 urlpatterns += (
     url(r'^404$', 'static_template_view.views.render',
@@ -352,7 +356,7 @@ if settings.COURSEWARE_ENABLED:
     urlpatterns += (
         # This MUST be the last view in the courseware--it's a catch-all for custom tabs.
         url(r'^courses/(?P<course_id>[^/]+/[^/]+/[^/]+)/(?P<tab_slug>[^/]+)/$',
-        'courseware.views.static_tab', name="static_tab"),
+            'courseware.views.static_tab', name="static_tab"),
     )
 
     if settings.FEATURES.get('ENABLE_STUDENT_HISTORY_VIEW'):