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Change IDv response time to 5-7 days (#23887)

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It was previously 1-2 days, but we need to increase it
in response to our increased ID verification demand.
This commit is contained in:
Kyle McCormick
2020-05-04 11:33:53 -04:00
committed by GitHub
parent f8cc58618a
commit e6acdd080d
3 changed files with 4 additions and 4 deletions
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4
lms/templates/dashboard/_dashboard_course_listing.html
View File

@@ -406,10 +406,10 @@ from util.course import get_link_for_about_page, get_encoded_course_sharing_utm_
</div>
% elif verification_status['status'] == VERIFY_STATUS_SUBMITTED:
<h4 class="message-title">${_('You have submitted your verification information.')}</h4>
<p class="message-copy">${_('You will see a message on your dashboard when the verification process is complete (usually within 1-2 days).')}</p>
<p class="message-copy">${_('You will see a message on your dashboard when the verification process is complete (usually within 5-7 days).')}</p>
% elif verification_status['status'] == VERIFY_STATUS_RESUBMITTED:
<h4 class="message-title">${_('Your current verification will expire soon!')}</h4>
<p class="message-copy">${_('You have submitted your reverification information. You will see a message on your dashboard when the verification process is complete (usually within 1-2 days).')}</p>
<p class="message-copy">${_('You have submitted your reverification information. You will see a message on your dashboard when the verification process is complete (usually within 5-7 days).')}</p>
% elif verification_status['status'] == VERIFY_STATUS_APPROVED:
<h4 class="message-title">${_('You have successfully verified your ID with edX')}</h4>
% if verification_status.get('verification_good_until') is not None:

2
lms/templates/verify_student/reverify_not_allowed.html
View File

@@ -14,7 +14,7 @@
<div class="instructions">
<p>
% if status in ["pending", "approved"]:
${_("You have already submitted your verification information. You will see a message on your dashboard when the verification process is complete (usually within 1-2 days).")}
${_("You have already submitted your verification information. You will see a message on your dashboard when the verification process is complete (usually within 5-7 days).")}
% else:
${_("You cannot verify your identity at this time.")}
% endif

2
lms/templates/verify_student/reverify_success_step.underscore
View File

@@ -2,7 +2,7 @@
<h1 class="title"><%- gettext( "Identity Verification In Progress" ) %></h3>
<div class="instruction">
<p><%- gettext( "We have received your information and are verifying your identity. You will see a message on your dashboard when the verification process is complete (usually within 1-2 days). In the meantime, you can still access all available course content." ) %></p>
<p><%- gettext( "We have received your information and are verifying your identity. You will see a message on your dashboard when the verification process is complete (usually within 5-7 days). In the meantime, you can still access all available course content." ) %></p>
</div>
<div class="wrapper-actions">