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clean up tests for feedback form view

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This commit is contained in:
Anthony Mangano
2017-01-06 21:44:59 -05:00
parent d3afb3c1c2
commit 6296b0c968
1 changed files with 222 additions and 200 deletions
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422
common/djangoapps/util/tests/test_submit_feedback.py
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@@ -16,6 +16,15 @@ from ddt import ddt, data, unpack
from student.tests.test_configuration_overrides import fake_get_value
from student.tests.factories import CourseEnrollmentFactory
TEST_SUPPORT_EMAIL = "support@example.com"
TEST_ZENDESK_CUSTOM_FIELD_CONFIG = { "course_id": 1234, "enrollment_mode": 5678 }
TEST_REQUEST_HEADERS = {
"HTTP_REFERER": "test_referer",
"HTTP_USER_AGENT": "test_user_agent",
"REMOTE_ADDR": "1.2.3.4",
"SERVER_NAME": "test_server",
}
def fake_support_backend_values(name, default=None): # pylint: disable=unused-argument
"""
@@ -23,14 +32,19 @@ def fake_support_backend_values(name, default=None): # pylint: disable=unused-a
"""
config_dict = {
"CONTACT_FORM_SUBMISSION_BACKEND": "email",
"email_from_address": "support_from@example.com",
"email_from_address": TEST_SUPPORT_EMAIL,
}
return config_dict[name]
@ddt
@mock.patch.dict("django.conf.settings.FEATURES", {"ENABLE_FEEDBACK_SUBMISSION": True})
@override_settings(ZENDESK_URL="dummy", ZENDESK_USER="dummy", ZENDESK_API_KEY="dummy", ZENDESK_CUSTOM_FIELDS={})
@override_settings(
DEFAULT_FROM_EMAIL=TEST_SUPPORT_EMAIL,
ZENDESK_URL="dummy",
ZENDESK_USER="dummy",
ZENDESK_API_KEY="dummy"
)
@mock.patch("util.views.dog_stats_api")
@mock.patch("util.views._ZendeskApi", autospec=True)
class SubmitFeedbackTest(TestCase):
@@ -57,6 +71,7 @@ class SubmitFeedbackTest(TestCase):
# This does not contain issue_type nor course_id to ensure that they are optional
self._auth_fields = {"subject": "a subject", "details": "some details"}
def _build_and_run_request(self, user, fields):
"""
Generate a request and invoke the view, returning the response.
@@ -67,14 +82,15 @@ class SubmitFeedbackTest(TestCase):
req = self._request_factory.post(
"/submit_feedback",
data=fields,
HTTP_REFERER="test_referer",
HTTP_USER_AGENT="test_user_agent",
REMOTE_ADDR="1.2.3.4",
SERVER_NAME="test_server",
HTTP_REFERER=TEST_REQUEST_HEADERS["HTTP_REFERER"],
HTTP_USER_AGENT=TEST_REQUEST_HEADERS["HTTP_USER_AGENT"],
REMOTE_ADDR=TEST_REQUEST_HEADERS["REMOTE_ADDR"],
SERVER_NAME=TEST_REQUEST_HEADERS["SERVER_NAME"],
)
req.user = user
return views.submit_feedback(req)
def _assert_bad_request(self, response, field, zendesk_mock_class, datadog_mock):
"""
Assert that the given `response` contains correct failure data.
@@ -91,6 +107,7 @@ class SubmitFeedbackTest(TestCase):
self.assertFalse(zendesk_mock_class.return_value.mock_calls)
self.assertFalse(datadog_mock.mock_calls)
def _test_bad_request_omit_field(self, user, fields, omit_field, zendesk_mock_class, datadog_mock):
"""
Invoke the view with a request missing a field and assert correctness.
@@ -105,6 +122,7 @@ class SubmitFeedbackTest(TestCase):
resp = self._build_and_run_request(user, filtered_fields)
self._assert_bad_request(resp, omit_field, zendesk_mock_class, datadog_mock)
def _test_bad_request_empty_field(self, user, fields, empty_field, zendesk_mock_class, datadog_mock):
"""
Invoke the view with an empty field and assert correctness.
@@ -120,6 +138,7 @@ class SubmitFeedbackTest(TestCase):
resp = self._build_and_run_request(user, altered_fields)
self._assert_bad_request(resp, empty_field, zendesk_mock_class, datadog_mock)
def _test_success(self, user, fields):
"""
Generate a request, invoke the view, and assert success.
@@ -131,21 +150,77 @@ class SubmitFeedbackTest(TestCase):
resp = self._build_and_run_request(user, fields)
self.assertEqual(resp.status_code, 200)
def _build_zendesk_ticket(self, recipient, name, email, subject, details, tags, custom_fields=None):
"""
Build a Zendesk ticket that can be used in assertions to verify that the correct
data was submitted to create a Zendesk ticket.
"""
ticket = {
"ticket": {
"recipient": recipient,
"requester": {"name": name, "email": email},
"subject": subject,
"comment": {"body": details},
"tags": tags
}
}
if custom_fields is not None:
ticket["ticket"]["custom_fields"] = custom_fields
return ticket
def _build_zendesk_ticket_update(self, request_headers, username=None):
"""
Build a Zendesk ticket update that can be used in assertions to verify that the correct
data was submitted to update a Zendesk ticket.
"""
body = []
if username:
body.append("username: {}".format(username))
# FIXME the tests rely on the body string being built in this specific order, which doesn't seem
# reliable given that the view builds the string by iterating over a dictionary.
header_text_mapping = [
("Client IP", "REMOTE_ADDR"),
("Host", "SERVER_NAME"),
("Page", "HTTP_REFERER"),
("Browser", "HTTP_USER_AGENT")
]
for text, header in header_text_mapping:
body.append("{}: {}".format(text, request_headers[header]))
body = "Additional information:\n\n" + "\n".join(body)
return { "ticket": { "comment": { "public": False, "body": body } } }
def _assert_zendesk_called(self, zendesk_mock, ticket_id, ticket, ticket_update):
"""Assert that Zendesk was called with the correct ticket and ticket_update."""
expected_zendesk_calls = [mock.call.create_ticket(ticket), mock.call.update_ticket(ticket_id, ticket_update)]
self.assertEqual(zendesk_mock.mock_calls, expected_zendesk_calls)
def _assert_datadog_called(self, datadog_mock, tags):
"""Assert that datadog was called with the correct tags."""
expected_datadog_calls = [mock.call.increment(views.DATADOG_FEEDBACK_METRIC, tags=tags)]
self.assertEqual(datadog_mock.mock_calls, expected_datadog_calls)
def test_bad_request_anon_user_no_name(self, zendesk_mock_class, datadog_mock):
"""Test a request from an anonymous user not specifying `name`."""
self._test_bad_request_omit_field(self._anon_user, self._anon_fields, "name", zendesk_mock_class, datadog_mock)
self._test_bad_request_empty_field(self._anon_user, self._anon_fields, "name", zendesk_mock_class, datadog_mock)
def test_bad_request_anon_user_no_email(self, zendesk_mock_class, datadog_mock):
"""Test a request from an anonymous user not specifying `email`."""
self._test_bad_request_omit_field(self._anon_user, self._anon_fields, "email", zendesk_mock_class, datadog_mock)
self._test_bad_request_empty_field(self._anon_user, self._anon_fields, "email", zendesk_mock_class, datadog_mock)
def test_bad_request_anon_user_invalid_email(self, zendesk_mock_class, datadog_mock):
"""Test a request from an anonymous user specifying an invalid `email`."""
fields = self._anon_fields.copy()
@@ -153,16 +228,19 @@ class SubmitFeedbackTest(TestCase):
resp = self._build_and_run_request(self._anon_user, fields)
self._assert_bad_request(resp, "email", zendesk_mock_class, datadog_mock)
def test_bad_request_anon_user_no_subject(self, zendesk_mock_class, datadog_mock):
"""Test a request from an anonymous user not specifying `subject`."""
self._test_bad_request_omit_field(self._anon_user, self._anon_fields, "subject", zendesk_mock_class, datadog_mock)
self._test_bad_request_empty_field(self._anon_user, self._anon_fields, "subject", zendesk_mock_class, datadog_mock)
def test_bad_request_anon_user_no_details(self, zendesk_mock_class, datadog_mock):
"""Test a request from an anonymous user not specifying `details`."""
self._test_bad_request_omit_field(self._anon_user, self._anon_fields, "details", zendesk_mock_class, datadog_mock)
self._test_bad_request_empty_field(self._anon_user, self._anon_fields, "details", zendesk_mock_class, datadog_mock)
def test_valid_request_anon_user(self, zendesk_mock_class, datadog_mock):
"""
Test a valid request from an anonymous user.
@@ -171,39 +249,27 @@ class SubmitFeedbackTest(TestCase):
the given information should have been submitted via the Zendesk API.
"""
zendesk_mock_instance = zendesk_mock_class.return_value
zendesk_mock_instance.create_ticket.return_value = 42
self._test_success(self._anon_user, self._anon_fields)
expected_zendesk_calls = [
mock.call.create_ticket(
{
"ticket": {
"recipient": "registration@example.com",
"requester": {"name": "Test User", "email": "test@edx.org"},
"subject": "a subject",
"comment": {"body": "some details"},
"tags": ["test_issue", "LMS"]
}
}
),
mock.call.update_ticket(
42,
{
"ticket": {
"comment": {
"public": False,
"body":
"Additional information:\n\n"
"Client IP: 1.2.3.4\n"
"Host: test_server\n"
"Page: test_referer\n"
"Browser: test_user_agent"
}
}
}
)
]
self.assertEqual(zendesk_mock_instance.mock_calls, expected_zendesk_calls)
self._assert_datadog_called(datadog_mock, ["issue_type:test_issue"])
user = self._anon_user
fields = self._anon_fields
ticket_id = 42
zendesk_mock_instance.create_ticket.return_value = ticket_id
ticket = self._build_zendesk_ticket(
recipient=TEST_SUPPORT_EMAIL,
name=fields["name"],
email=fields["email"],
subject=fields["subject"],
details=fields["details"],
tags=[fields["issue_type"], "LMS"]
)
ticket_update = self._build_zendesk_ticket_update(TEST_REQUEST_HEADERS)
self._test_success(user, fields)
self._assert_zendesk_called(zendesk_mock_instance, ticket_id, ticket, ticket_update)
self._assert_datadog_called(datadog_mock, ["issue_type:{}".format(fields["issue_type"])])
@mock.patch("openedx.core.djangoapps.site_configuration.helpers.get_value", fake_get_value)
def test_valid_request_anon_user_configuration_override(self, zendesk_mock_class, datadog_mock):
@@ -215,43 +281,31 @@ class SubmitFeedbackTest(TestCase):
tag that will come from site configuration override.
"""
zendesk_mock_instance = zendesk_mock_class.return_value
zendesk_mock_instance.create_ticket.return_value = 42
self._test_success(self._anon_user, self._anon_fields)
expected_zendesk_calls = [
mock.call.create_ticket(
{
"ticket": {
"recipient": "no-reply@fakeuniversity.com",
"requester": {"name": "Test User", "email": "test@edx.org"},
"subject": "a subject",
"comment": {"body": "some details"},
"tags": ["test_issue", "LMS", "whitelabel_fakeorg"]
}
}
),
mock.call.update_ticket(
42,
{
"ticket": {
"comment": {
"public": False,
"body":
"Additional information:\n\n"
"Client IP: 1.2.3.4\n"
"Host: test_server\n"
"Page: test_referer\n"
"Browser: test_user_agent"
}
}
}
)
]
self.assertEqual(zendesk_mock_instance.mock_calls, expected_zendesk_calls)
self._assert_datadog_called(datadog_mock, ["issue_type:test_issue"])
user = self._anon_user
fields = self._anon_fields
ticket_id = 42
zendesk_mock_instance.create_ticket.return_value = ticket_id
ticket = self._build_zendesk_ticket(
recipient=fake_get_value("email_from_address"),
name=fields["name"],
email=fields["email"],
subject=fields["subject"],
details=fields["details"],
tags=[fields["issue_type"], "LMS", "whitelabel_{}".format(fake_get_value("course_org_filter"))]
)
ticket_update = self._build_zendesk_ticket_update(TEST_REQUEST_HEADERS)
self._test_success(user, fields)
self._assert_zendesk_called(zendesk_mock_instance, ticket_id, ticket, ticket_update)
self._assert_datadog_called(datadog_mock, ["issue_type:{}".format(fields["issue_type"])])
@data("course-v1:testOrg+testCourseNumber+testCourseRun", "", None)
@override_settings(ZENDESK_CUSTOM_FIELDS={"course_id": 1234, "enrollment_mode": 5678})
def test_valid_request_anon_user_with_custom_fields(self, course_id, zendesk_mock, datadog_mock):
@override_settings(ZENDESK_CUSTOM_FIELDS=TEST_ZENDESK_CUSTOM_FIELD_CONFIG)
def test_valid_request_anon_user_with_custom_fields(self, course_id, zendesk_mock_class, datadog_mock):
"""
Test a valid request from an anonymous user when configured to use Zendesk Custom Fields.
@@ -260,69 +314,57 @@ class SubmitFeedbackTest(TestCase):
present, it should be sent to Zendesk via a custom field. When course_id is blank or missing,
the request should still be processed successfully.
"""
zendesk_mock_instance = zendesk_mock.return_value
zendesk_mock_instance.create_ticket.return_value = 42
zendesk_mock_instance = zendesk_mock_class.return_value
user = self._anon_user
fields = self._anon_fields.copy()
if course_id is not None:
fields["course_id"] = course_id
expected_zendesk_tags = None
expected_datadog_tags = None
expected_custom_fields = None
ticket_id = 42
zendesk_mock_instance.create_ticket.return_value = ticket_id
zendesk_tags = [fields["issue_type"], "LMS"]
datadog_tags = ["issue_type:{}".format(fields["issue_type"])]
zendesk_custom_fields = None
if course_id:
expected_zendesk_tags = [course_id, "test_issue", "LMS"]
expected_datadog_tags = ["course_id:{}".format(course_id), "issue_type:test_issue"]
expected_custom_fields = [{"id": 1234, "value": fields["course_id"]}]
else:
expected_zendesk_tags = ["test_issue", "LMS"]
expected_datadog_tags = ["issue_type:test_issue"]
# FIXME the tests rely on the tags being in this specific order, which doesn't seem
# reliable given that the view builds the list by iterating over a dictionary.
zendesk_tags.insert(0, course_id)
datadog_tags.insert(0, "course_id:{}".format(course_id))
zendesk_custom_fields = [
{"id": TEST_ZENDESK_CUSTOM_FIELD_CONFIG["course_id"], "value": course_id}
]
expected_create_ticket_request = {
"ticket": {
"recipient": "registration@example.com",
"requester": {"name": "Test User", "email": "test@edx.org"},
"subject": "a subject",
"comment": {"body": "some details"},
"tags": expected_zendesk_tags
}
}
ticket = self._build_zendesk_ticket(
recipient=TEST_SUPPORT_EMAIL,
name=fields["name"],
email=fields["email"],
subject=fields["subject"],
details=fields["details"],
tags=zendesk_tags,
custom_fields=zendesk_custom_fields
)
if expected_custom_fields:
expected_create_ticket_request["ticket"]["custom_fields"] = expected_custom_fields
expected_update_ticket_request = {
"ticket": {
"comment": {
"public": False,
"body":
"Additional information:\n\n"
"Client IP: 1.2.3.4\n"
"Host: test_server\n"
"Page: test_referer\n"
"Browser: test_user_agent"
}
}
}
ticket_update = self._build_zendesk_ticket_update(TEST_REQUEST_HEADERS)
self._test_success(self._anon_user, fields)
expected_zendesk_calls = [
mock.call.create_ticket(expected_create_ticket_request),
mock.call.update_ticket(42, expected_update_ticket_request)
]
self.assertEqual(zendesk_mock_instance.mock_calls, expected_zendesk_calls)
self._assert_datadog_called(datadog_mock, expected_datadog_tags)
self._assert_zendesk_called(zendesk_mock_instance, ticket_id, ticket, ticket_update)
self._assert_datadog_called(datadog_mock, datadog_tags)
def test_bad_request_auth_user_no_subject(self, zendesk_mock_class, datadog_mock):
"""Test a request from an authenticated user not specifying `subject`."""
self._test_bad_request_omit_field(self._auth_user, self._auth_fields, "subject", zendesk_mock_class, datadog_mock)
self._test_bad_request_empty_field(self._auth_user, self._auth_fields, "subject", zendesk_mock_class, datadog_mock)
def test_bad_request_auth_user_no_details(self, zendesk_mock_class, datadog_mock):
"""Test a request from an authenticated user not specifying `details`."""
self._test_bad_request_omit_field(self._auth_user, self._auth_fields, "details", zendesk_mock_class, datadog_mock)
self._test_bad_request_empty_field(self._auth_user, self._auth_fields, "details", zendesk_mock_class, datadog_mock)
def test_valid_request_auth_user(self, zendesk_mock_class, datadog_mock):
"""
Test a valid request from an authenticated user.
@@ -331,41 +373,28 @@ class SubmitFeedbackTest(TestCase):
the given information should have been submitted via the Zendesk API.
"""
zendesk_mock_instance = zendesk_mock_class.return_value
zendesk_mock_instance.create_ticket.return_value = 42
self._test_success(self._auth_user, self._auth_fields)
expected_zendesk_calls = [
mock.call.create_ticket(
{
"ticket": {
"recipient": "registration@example.com",
"requester": {"name": "Test User", "email": "test@edx.org"},
"subject": "a subject",
"comment": {"body": "some details"},
"tags": ["LMS"]
}
}
),
mock.call.update_ticket(
42,
{
"ticket": {
"comment": {
"public": False,
"body":
"Additional information:\n\n"
"username: test\n"
"Client IP: 1.2.3.4\n"
"Host: test_server\n"
"Page: test_referer\n"
"Browser: test_user_agent"
}
}
}
)
]
self.assertEqual(zendesk_mock_instance.mock_calls, expected_zendesk_calls)
user = self._auth_user
fields = self._auth_fields
ticket_id = 42
zendesk_mock_instance.create_ticket.return_value = ticket_id
ticket = self._build_zendesk_ticket(
recipient=TEST_SUPPORT_EMAIL,
name=user.profile.name,
email=user.email,
subject=fields["subject"],
details=fields["details"],
tags=["LMS"]
)
ticket_update = self._build_zendesk_ticket_update(TEST_REQUEST_HEADERS, user.username)
self._test_success(user, fields)
self._assert_zendesk_called(zendesk_mock_instance, ticket_id, ticket, ticket_update)
self._assert_datadog_called(datadog_mock, [])
@data(
("course-v1:testOrg+testCourseNumber+testCourseRun", True),
("course-v1:testOrg+testCourseNumber+testCourseRun", False),
@@ -373,8 +402,8 @@ class SubmitFeedbackTest(TestCase):
(None, None)
)
@unpack
@override_settings(ZENDESK_CUSTOM_FIELDS={"course_id": 1234, "enrollment_mode": 5678})
def test_valid_request_auth_user_with_custom_fields(self, course_id, enrollment_state, zendesk_mock, datadog_mock):
@override_settings(ZENDESK_CUSTOM_FIELDS=TEST_ZENDESK_CUSTOM_FIELD_CONFIG)
def test_valid_request_auth_user_with_custom_fields(self, course_id, enrolled, zendesk_mock_class, datadog_mock):
"""
Test a valid request from an authenticated user when configured to use Zendesk Custom Fields.
@@ -384,67 +413,54 @@ class SubmitFeedbackTest(TestCase):
if the user has an active enrollment for that course. When course_id is blank or missing,
the request should still be processed successfully.
"""
zendesk_mock_instance = zendesk_mock.return_value
zendesk_mock_instance.create_ticket.return_value = 42
zendesk_mock_instance = zendesk_mock_class.return_value
user = self._auth_user
fields = self._auth_fields.copy()
if course_id is not None:
fields["course_id"] = course_id
expected_zendesk_tags = None
expected_datadog_tags = None
expected_custom_fields = None
ticket_id = 42
zendesk_mock_instance.create_ticket.return_value = ticket_id
zendesk_tags = ["LMS"]
datadog_tags = []
zendesk_custom_fields = None
if course_id:
expected_zendesk_tags = [course_id, "LMS"]
expected_datadog_tags = ["course_id:{}".format(course_id)]
expected_custom_fields = [{"id": 1234, "value": course_id}]
if enrollment_state is not None:
# FIXME the tests rely on the tags being in this specific order, which doesn't seem
# reliable given that the view builds the list by iterating over a dictionary.
zendesk_tags.insert(0, course_id)
datadog_tags.insert(0, "course_id:{}".format(course_id))
zendesk_custom_fields = [
{"id": TEST_ZENDESK_CUSTOM_FIELD_CONFIG["course_id"], "value": course_id}
]
if enrolled is not None:
enrollment = CourseEnrollmentFactory.create(
user=self._auth_user,
user=user,
course_id=course_id,
is_active=enrollment_state
is_active=enrolled
)
if enrollment.is_active:
expected_custom_fields.append({"id": 5678, "value": enrollment.mode})
else:
expected_zendesk_tags = ["LMS"]
expected_datadog_tags = []
zendesk_custom_fields.append(
{"id": TEST_ZENDESK_CUSTOM_FIELD_CONFIG["enrollment_mode"], "value": enrollment.mode}
)
expected_create_ticket_request = {
"ticket": {
"recipient": "registration@example.com",
"requester": {"name": "Test User", "email": "test@edx.org"},
"subject": "a subject",
"comment": {"body": "some details"},
"tags": expected_zendesk_tags
}
}
ticket = self._build_zendesk_ticket(
recipient=TEST_SUPPORT_EMAIL,
name=user.profile.name,
email=user.email,
subject=fields["subject"],
details=fields["details"],
tags=zendesk_tags,
custom_fields=zendesk_custom_fields
)
if expected_custom_fields:
expected_create_ticket_request["ticket"]["custom_fields"] = expected_custom_fields
ticket_update = self._build_zendesk_ticket_update(TEST_REQUEST_HEADERS, user.username)
expected_update_ticket_request = {
"ticket": {
"comment": {
"public": False,
"body":
"Additional information:\n\n"
"username: test\n"
"Client IP: 1.2.3.4\n"
"Host: test_server\n"
"Page: test_referer\n"
"Browser: test_user_agent",
}
}
}
self._test_success(user, fields)
self._assert_zendesk_called(zendesk_mock_instance, ticket_id, ticket, ticket_update)
self._assert_datadog_called(datadog_mock, datadog_tags)
self._test_success(self._auth_user, fields)
expected_zendesk_calls = [
mock.call.create_ticket(expected_create_ticket_request),
mock.call.update_ticket(42, expected_update_ticket_request)
]
self.assertEqual(zendesk_mock_instance.mock_calls, expected_zendesk_calls)
self._assert_datadog_called(datadog_mock, expected_datadog_tags)
def test_get_request(self, zendesk_mock_class, datadog_mock):
"""Test that a GET results in a 405 even with all required fields"""
@@ -458,6 +474,7 @@ class SubmitFeedbackTest(TestCase):
self.assertFalse(zendesk_mock_class.mock_calls)
self.assertFalse(datadog_mock.mock_calls)
def test_zendesk_error_on_create(self, zendesk_mock_class, datadog_mock):
"""
Test Zendesk returning an error on ticket creation.
@@ -470,7 +487,8 @@ class SubmitFeedbackTest(TestCase):
resp = self._build_and_run_request(self._anon_user, self._anon_fields)
self.assertEqual(resp.status_code, 500)
self.assertFalse(resp.content)
self._assert_datadog_called(datadog_mock, ["issue_type:test_issue"])
self._assert_datadog_called(datadog_mock, ["issue_type:{}".format(self._anon_fields["issue_type"])])
def test_zendesk_error_on_update(self, zendesk_mock_class, datadog_mock):
"""
@@ -485,7 +503,8 @@ class SubmitFeedbackTest(TestCase):
zendesk_mock_instance.update_ticket.side_effect = err
resp = self._build_and_run_request(self._anon_user, self._anon_fields)
self.assertEqual(resp.status_code, 200)
self._assert_datadog_called(datadog_mock, ["issue_type:test_issue"])
self._assert_datadog_called(datadog_mock, ["issue_type:{}".format(self._anon_fields["issue_type"])])
@mock.patch.dict("django.conf.settings.FEATURES", {"ENABLE_FEEDBACK_SUBMISSION": False})
def test_not_enabled(self, zendesk_mock_class, datadog_mock):
@@ -497,6 +516,7 @@ class SubmitFeedbackTest(TestCase):
with self.assertRaises(Http404):
self._build_and_run_request(self._anon_user, self._anon_fields)
def test_zendesk_not_configured(self, zendesk_mock_class, datadog_mock):
"""
Test for Zendesk not fully configured in `settings`.
@@ -513,6 +533,7 @@ class SubmitFeedbackTest(TestCase):
test_case("django.conf.settings.ZENDESK_USER")
test_case("django.conf.settings.ZENDESK_API_KEY")
@mock.patch("openedx.core.djangoapps.site_configuration.helpers.get_value", fake_support_backend_values)
def test_valid_request_over_email(self, zendesk_mock_class, datadog_mock): # pylint: disable=unused-argument
with mock.patch("util.views.send_mail") as patched_send_email:
@@ -521,6 +542,7 @@ class SubmitFeedbackTest(TestCase):
self.assertIn(self._anon_fields["email"], str(patched_send_email.call_args))
self.assertEqual(resp.status_code, 200)
@mock.patch("openedx.core.djangoapps.site_configuration.helpers.get_value", fake_support_backend_values)
def test_exception_request_over_email(self, zendesk_mock_class, datadog_mock): # pylint: disable=unused-argument
with mock.patch("util.views.send_mail", side_effect=SMTPException) as patched_send_email: