Add Support endpoint for Course Entitlements

This commit is contained in:
Michael LoTurco
2018-02-06 15:06:20 -05:00
committed by McKenzie Welter
parent f1694661e8
commit 449c6903a6
7 changed files with 309 additions and 30 deletions

View File

@@ -1,10 +1,15 @@
"""
Serializers for all Course Entitlement related return objects.
"""
from django.contrib.auth import get_user_model
from rest_framework import serializers
from entitlements.models import CourseEntitlement
from entitlements.models import CourseEntitlement, CourseEntitlementSupportDetail
from openedx.core.lib.api.serializers import CourseKeyField
class CourseEntitlementSerializer(serializers.ModelSerializer):
""" Serialize a learner's course entitlement and related information. """
user = serializers.SlugRelatedField(slug_field='username', queryset=get_user_model().objects.all())
enrollment_course_run = serializers.CharField(
source='enrollment_course_run.course_id',
@@ -24,3 +29,40 @@ class CourseEntitlementSerializer(serializers.ModelSerializer):
'mode',
'order_number'
)
class CourseEntitlementSupportDetailSerializer(serializers.ModelSerializer):
""" Serialize the details of a support team interaction with a learner's course entitlement. """
support_user = serializers.SlugRelatedField(
read_only=True,
slug_field='username',
default=serializers.CurrentUserDefault()
)
unenrolled_run = CourseKeyField('unenrolled_run.id')
class Meta:
model = CourseEntitlementSupportDetail
fields = (
'support_user',
'reason',
'comments',
'unenrolled_run'
)
class SupportCourseEntitlementSerializer(CourseEntitlementSerializer):
"""
Serialize a learner's course entitlement with details from all support team interactions with that entitlement.
"""
support_details = serializers.SerializerMethodField()
def get_support_details(self, model):
"""
Returns a serialized set of all support interactions with the course entitlement
"""
qset = CourseEntitlementSupportDetail.objects.filter(entitlement=model).order_by('-created')
return CourseEntitlementSupportDetailSerializer(qset, many=True).data
class Meta:
model = CourseEntitlement
fields = CourseEntitlementSerializer.Meta.fields + ('support_details', )

View File

@@ -1,15 +1,16 @@
import uuid as uuid_tools
from datetime import timedelta
from util.date_utils import strftime_localized
from django.conf import settings
from django.contrib.sites.models import Site
from django.db import models
from django.utils.timezone import now
from model_utils.models import TimeStampedModel
from lms.djangoapps.certificates.models import GeneratedCertificate
from model_utils.models import TimeStampedModel
from openedx.core.djangoapps.content.course_overviews.models import CourseOverview
from student.models import CourseEnrollment
from util.date_utils import strftime_localized
class CourseEntitlementPolicy(models.Model):
@@ -253,6 +254,23 @@ class CourseEntitlement(TimeStampedModel):
self.enrollment_course_run = enrollment
self.save()
def reinstate(self):
"""
Unenrolls a user from the run in which they have spent the given entitlement and
sets the entitlement's expired_at date to null.
Returns:
CourseOverview: course run from which the user has been unenrolled
"""
unenrolled_run = self.enrollment_course_run.course
self.expired_at = None
CourseEnrollment.unenroll(
user=self.enrollment_course_run.user, course_id=unenrolled_run.id, skip_refund=True
)
self.enrollment_course_run = None
self.save()
return unenrolled_run
@classmethod
def unexpired_entitlements_for_user(cls, user):
return cls.objects.filter(user=user, expired_at=None).select_related('user')
@@ -334,9 +352,8 @@ class CourseEntitlementSupportDetail(TimeStampedModel):
def __unicode__(self):
"""Unicode representation of an Entitlement"""
return u'Course Entitlement Suppor Detail: entitlement: {}, support_user: {}, reason: {}'\
.format(
self.entitlement,
self.support_user,
self.reason,
)
return u'Course Entitlement Support Detail: entitlement: {}, support_user: {}, reason: {}'.format(
self.entitlement,
self.support_user,
self.reason,
)

View File

@@ -7,6 +7,7 @@ import itertools
import json
import re
from datetime import datetime, timedelta
from uuid import uuid4
import ddt
import pytest
@@ -19,10 +20,12 @@ from pytz import UTC
from common.test.utils import disable_signal
from course_modes.models import CourseMode
from course_modes.tests.factories import CourseModeFactory
from entitlements.models import CourseEntitlementSupportDetail
from entitlements.tests.factories import CourseEntitlementFactory
from lms.djangoapps.verify_student.models import VerificationDeadline
from student.models import ENROLLED_TO_ENROLLED, CourseEnrollment, ManualEnrollmentAudit
from student.roles import GlobalStaff, SupportStaffRole
from student.tests.factories import CourseEnrollmentFactory, UserFactory
from student.tests.factories import TEST_PASSWORD, CourseEnrollmentFactory, UserFactory
from xmodule.modulestore.tests.django_utils import ModuleStoreTestCase, SharedModuleStoreTestCase
from xmodule.modulestore.tests.factories import CourseFactory
@@ -107,7 +110,8 @@ class SupportViewAccessTests(SupportViewTestCase):
'support:enrollment',
'support:enrollment_list',
'support:manage_user',
'support:manage_user_detail'
'support:manage_user_detail',
'support:enrollment_list'
), (
(GlobalStaff, True),
(SupportStaffRole, True),
@@ -135,7 +139,8 @@ class SupportViewAccessTests(SupportViewTestCase):
"support:enrollment",
"support:enrollment_list",
"support:manage_user",
"support:manage_user_detail"
"support:manage_user_detail",
"support:enrollment_list"
)
def test_require_login(self, url_name):
url = reverse(url_name)
@@ -432,3 +437,82 @@ class SupportViewEnrollmentsTests(SharedModuleStoreTestCase, SupportViewTestCase
)
verified_mode.expiration_datetime = datetime(year=1970, month=1, day=9, tzinfo=UTC)
verified_mode.save()
@ddt.ddt
class SupportViewCourseEntitlementsTests(SupportViewTestCase):
""" Tests for the course entitlement support view."""
def setUp(self):
super(SupportViewCourseEntitlementsTests, self).setUp()
self.user = UserFactory(is_staff=True)
SupportStaffRole().add_users(self.user)
self.client.login(username=self.user.username, password=TEST_PASSWORD)
self.student = UserFactory.create(username='student', email='test@example.com', password='test')
self.course_uuid = uuid4()
self.url = reverse('support:course_entitlement')
@ddt.data('username', 'email')
def test_get_entitlements(self, search_string_type):
CourseEntitlementFactory.create(mode=CourseMode.VERIFIED, user=self.student, course_uuid=self.course_uuid)
url = self.url + getattr(self.student, search_string_type)
response = self.client.get(url)
self.assertEqual(response.status_code, 200)
data = json.loads(response.content)
self.assertEqual(len(data), 1)
self.assertDictContainsSubset({
'user': self.student.username,
'course_uuid': unicode(self.course_uuid),
'enrollment_course_run': None,
'mode': CourseMode.VERIFIED,
'support_details': []
}, data[0])
def test_reinstate_entitlement(self):
selected_run = CourseEnrollmentFactory(mode=CourseMode.VERIFIED, user=self.student)
expired_entitlement = CourseEntitlementFactory.create(
mode=CourseMode.VERIFIED, user=self.student, enrollment_course_run=selected_run, expired_at=datetime.now()
)
url = self.url + self.student.username
response = self.client.put(url, data=json.dumps(
{
'entitlement_uuid': unicode(expired_entitlement.uuid),
'reason': CourseEntitlementSupportDetail.LEAVE_SESSION
}),
content_type='application/json'
)
self.assertEqual(response.status_code, 200)
data = json.loads(response.content)
self.assertEqual(len(data['support_details']), 1)
self.assertDictContainsSubset({
'support_user': self.user.username,
'reason': CourseEntitlementSupportDetail.LEAVE_SESSION,
'comments': None,
'unenrolled_run': unicode(selected_run.course_id)
}, data['support_details'][0])
def test_create_entitlement(self):
CourseEntitlementFactory.create(
mode=CourseMode.VERIFIED, user=self.student, course_uuid=self.course_uuid, expired_at=datetime.now()
)
url = self.url + self.student.username
response = self.client.post(
url,
data=json.dumps({
'course_uuid': unicode(self.course_uuid),
'reason': CourseEntitlementSupportDetail.LEARNER_REQUEST_NEW,
'mode': CourseMode.VERIFIED
}),
content_type='application/json',
)
self.assertEqual(response.status_code, 201)
data = json.loads(response.content)
self.assertEqual(len(data['support_details']), 1)
self.assertDictContainsSubset({
'support_user': self.user.username,
'reason': CourseEntitlementSupportDetail.LEARNER_REQUEST_NEW,
'comments': None,
'unenrolled_run': None
}, data['support_details'][0])

View File

@@ -3,25 +3,40 @@ URLs for the student support app.
"""
from django.conf.urls import url
from support import views
from lms.djangoapps.support.views.contact_us import ContactUsView
from support.views.certificate import CertificatesSupportView
from support.views.course_entitlements import EntitlementSupportView
from support.views.enrollments import EnrollmentSupportListView, EnrollmentSupportView
from support.views.index import index
from support.views.manage_user import ManageUserDetailView, ManageUserSupportView
from support.views.refund import RefundSupportView
COURSE_ENTITLEMENTS_VIEW = EntitlementSupportView.as_view({
'get': 'list',
'post': 'create',
'put': 'update'
})
urlpatterns = [
url(r'^$', views.index, name="index"),
url(r'^certificates/?$', views.CertificatesSupportView.as_view(), name="certificates"),
url(r'^refund/?$', views.RefundSupportView.as_view(), name="refund"),
url(r'^enrollment/?$', views.EnrollmentSupportView.as_view(), name="enrollment"),
url(r'^$', index, name="index"),
url(r'^certificates/?$', CertificatesSupportView.as_view(), name="certificates"),
url(r'^refund/?$', RefundSupportView.as_view(), name="refund"),
url(
r'^course_entitlement/(?P<username_or_email>[\w.@+-]+)?$',
COURSE_ENTITLEMENTS_VIEW,
name="course_entitlement"
),
url(r'^enrollment/?$', EnrollmentSupportView.as_view(), name="enrollment"),
url(r'^contact_us/?$', ContactUsView.as_view(), name="contact_us"),
url(
r'^enrollment/(?P<username_or_email>[\w.@+-]+)?$',
views.EnrollmentSupportListView.as_view(),
EnrollmentSupportListView.as_view(),
name="enrollment_list"
),
url(r'^manage_user/?$', views.ManageUserSupportView.as_view(), name="manage_user"),
url(r'^manage_user/?$', ManageUserSupportView.as_view(), name="manage_user"),
url(
r'^manage_user/(?P<username_or_email>[\w.@+-]+)?$',
views.ManageUserDetailView.as_view(),
ManageUserDetailView.as_view(),
name="manage_user_detail"
),
]

View File

@@ -1,9 +0,0 @@
"""
Aggregate all views for the support app.
"""
# pylint: disable=wildcard-import
from .index import *
from .certificate import *
from .enrollments import *
from .refund import *
from .manage_user import *

View File

@@ -0,0 +1,125 @@
"""
Support tool for changing and granting course entitlements
"""
from django.contrib.auth.models import User
from django.db import DatabaseError, transaction
from django.db.models import Q
from django.http import HttpResponseBadRequest
from django.utils.decorators import method_decorator
from edx_rest_framework_extensions.authentication import JwtAuthentication
from rest_framework import permissions, status, viewsets
from rest_framework.response import Response
from entitlements.api.v1.permissions import IsAdminOrAuthenticatedReadOnly
from entitlements.api.v1.serializers import SupportCourseEntitlementSerializer
from entitlements.models import CourseEntitlement, CourseEntitlementSupportDetail
from lms.djangoapps.support.decorators import require_support_permission
from openedx.core.djangoapps.cors_csrf.authentication import SessionAuthenticationCrossDomainCsrf
REQUIRED_CREATION_FIELDS = ['course_uuid', 'reason', 'mode']
class EntitlementSupportView(viewsets.ModelViewSet):
"""
Allows viewing and changing learner course entitlements, used the support team.
"""
authentication_classes = (JwtAuthentication, SessionAuthenticationCrossDomainCsrf,)
permission_classes = (permissions.IsAuthenticated, IsAdminOrAuthenticatedReadOnly,)
queryset = CourseEntitlement.objects.all()
serializer_class = SupportCourseEntitlementSerializer
@method_decorator(require_support_permission)
def list(self, request, username_or_email): # pylint: disable=unused-argument
"""
Returns a list of course entitlements for the given user, along with details of any
support team interactions with each of the course entitlements.
"""
try:
user = User.objects.get(Q(username=username_or_email) | Q(email=username_or_email))
except User.DoesNotExist:
return Response([])
return Response(self.serializer_class(self.queryset.filter(user=user), many=True).data)
@method_decorator(require_support_permission)
def update(self, request, username_or_email): # pylint: disable=unused-argument
""" Allows support staff to update an existing course entitlement. """
support_user = request.user
entitlement_uuid = request.data.get('entitlement_uuid')
if not entitlement_uuid:
return HttpResponseBadRequest(u'The field {fieldname} is required.'.format(fieldname='entitlement_uuid'))
reason = request.data.get('reason')
if not reason:
return HttpResponseBadRequest(u'The field {fieldname} is required.'.format(fieldname='reason'))
comments = request.data.get('comments', None)
try:
entitlement = CourseEntitlement.objects.get(uuid=entitlement_uuid)
except CourseEntitlement.DoesNotExist:
return HttpResponseBadRequest(
u'Could not find entitlement {entitlement_uuid} for update'.format(
entitlement_uuid=entitlement_uuid
)
)
if reason == CourseEntitlementSupportDetail.LEAVE_SESSION:
return self._reinstate_entitlement(support_user, entitlement, comments)
def _reinstate_entitlement(self, support_user, entitlement, comments):
""" Allows support staff to unexpire a user's entitlement."""
if entitlement.enrollment_course_run is None:
return HttpResponseBadRequest(
u"Entitlement {entitlement} has not been spent on a course run.".format(
entitlement=entitlement
)
)
try:
with transaction.atomic():
unenrolled_run = entitlement.reinstate()
CourseEntitlementSupportDetail.objects.create(
entitlement=entitlement, reason=CourseEntitlementSupportDetail.LEAVE_SESSION, comments=comments,
unenrolled_run=unenrolled_run, support_user=support_user
)
return Response(
data=SupportCourseEntitlementSerializer(instance=entitlement).data
)
except DatabaseError:
return HttpResponseBadRequest(
u'Failed to reinstate entitlement {entitlement}'.format(entitlement=entitlement))
@method_decorator(require_support_permission)
def create(self, request, username_or_email): # pylint: disable=arguments-differ
""" Allows support staff to grant a user a new entitlement for a course. """
support_user = request.user
comments = request.data.get('comments', None)
creation_fields = {}
missing_fields_string = ''
for field in REQUIRED_CREATION_FIELDS:
creation_fields[field] = request.data.get(field)
if not creation_fields.get(field):
missing_fields_string = missing_fields_string + ' ' + field
if missing_fields_string:
return HttpResponseBadRequest(
u'The following required fields are missing from the request:{missing_fields}'.format(
missing_fields=missing_fields_string
)
)
try:
user = User.objects.get(Q(username=username_or_email) | Q(email=username_or_email))
except User.DoesNotExist:
return HttpResponseBadRequest(
u'Could not find user {username_or_email}.'.format(
username_or_email=username_or_email,
)
)
entitlement = CourseEntitlement.objects.create(
user=user, course_uuid=creation_fields['course_uuid'], mode=creation_fields['mode']
)
CourseEntitlementSupportDetail.objects.create(
entitlement=entitlement, reason=creation_fields['reason'], comments=comments, support_user=support_user
)
return Response(
status=status.HTTP_201_CREATED,
data=SupportCourseEntitlementSerializer(instance=entitlement).data
)

View File

@@ -31,6 +31,11 @@ SUPPORT_INDEX_URLS = [
"name": _("Manage User"),
"description": _("Disable User Account"),
},
{
"url": reverse_lazy("support:course_entitlement"),
"name": _("Course Entitlement"),
"description": _("View, update, and grant course entitlements for users.")
},
]