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Tag all Zendesk issues with "LMS" per request from Mary

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This commit is contained in:
Greg Price
2013-06-07 12:25:20 -04:00
parent 7be6880fd2
commit 42b7a0717b
2 changed files with 4 additions and 3 deletions
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4
common/djangoapps/util/tests/test_submit_feedback.py
View File

@@ -159,7 +159,7 @@ class SubmitFeedbackTest(TestCase):
"requester": {"name": "Test User", "email": "test@edx.org"},
"subject": "a subject",
"comment": {"body": "some details"},
"tags": ["test_course", "test_issue"]
"tags": ["test_course", "test_issue", "LMS"]
}
}
),
@@ -210,7 +210,7 @@ class SubmitFeedbackTest(TestCase):
"requester": {"name": "Test User", "email": "test@edx.org"},
"subject": "a subject",
"comment": {"body": "some details"},
"tags": []
"tags": ["LMS"]
}
}
),

3
common/djangoapps/util/views.py
View File

@@ -90,7 +90,8 @@ def _record_feedback_in_zendesk(realname, email, subject, details, tags, additio
"\n".join("%s: %s" % (key, value) for (key, value) in additional_info.items() if value is not None)
)
zendesk_tags = list(tags.values())
# Tag all issues with LMS to distinguish channel in Zendesk; requested by student support team
zendesk_tags = list(tags.values()) + ["LMS"]
new_ticket = {
"ticket": {
"requester": {"name": realname, "email": email},