diff --git a/src/pages-and-resources/live/Settings.jsx b/src/pages-and-resources/live/Settings.jsx
index 6a11217c6..90f380165 100644
--- a/src/pages-and-resources/live/Settings.jsx
+++ b/src/pages-and-resources/live/Settings.jsx
@@ -74,39 +74,45 @@ function LiveSettings({
                 </SelectableBox>
               ))}
             </SelectableBox.Set>
-            <>
-              <p data-testid="helper-text">
-                {intl.formatMessage(messages.providerHelperText, { providerName: values.provider })}
+            {values.piiSharingEnable ? (
+              <>
+                <p data-testid="helper-text">
+                  {intl.formatMessage(messages.providerHelperText, { providerName: values.provider })}
+                </p>
+                <p className="pb-2">{intl.formatMessage(messages.formInstructions)}</p>
+                <FormikControl
+                  name="consumerKey"
+                  value={values.consumerKey}
+                  floatingLabel={intl.formatMessage(messages.consumerKey)}
+                  className="pb-1"
+                  type="input"
+                />
+                <FormikControl
+                  name="consumerSecret"
+                  value={values.consumerSecret}
+                  floatingLabel={intl.formatMessage(messages.consumerSecret)}
+                  className="pb-1"
+                  type="input"
+                />
+                <FormikControl
+                  name="launchUrl"
+                  value={values.launchUrl}
+                  floatingLabel={intl.formatMessage(messages.launchUrl)}
+                  className="pb-1"
+                  type="input"
+                />
+                <FormikControl
+                  name="launchEmail"
+                  value={values.launchEmail}
+                  floatingLabel={intl.formatMessage(messages.launchEmail)}
+                  type="input"
+                />
+              </>
+            ) : (
+              <p data-testid="request-pii-sharing">
+                {intl.formatMessage(messages.requestPiiSharingEnable, { provider: values.provider })}
               </p>
-              <p className="pb-2">{intl.formatMessage(messages.formInstructions)}</p>
-              <FormikControl
-                name="consumerKey"
-                value={values.consumerKey}
-                floatingLabel={intl.formatMessage(messages.consumerKey)}
-                className="pb-1"
-                type="input"
-              />
-              <FormikControl
-                name="consumerSecret"
-                value={values.consumerSecret}
-                floatingLabel={intl.formatMessage(messages.consumerSecret)}
-                className="pb-1"
-                type="input"
-              />
-              <FormikControl
-                name="launchUrl"
-                value={values.launchUrl}
-                floatingLabel={intl.formatMessage(messages.launchUrl)}
-                className="pb-1"
-                type="input"
-              />
-              <FormikControl
-                name="launchEmail"
-                value={values.launchEmail}
-                floatingLabel={intl.formatMessage(messages.launchEmail)}
-                type="input"
-              />
-            </>
+            )}
           </>
         )
       }
diff --git a/src/pages-and-resources/live/Settings.test.jsx b/src/pages-and-resources/live/Settings.test.jsx
index 7d741e2c0..727079f44 100644
--- a/src/pages-and-resources/live/Settings.test.jsx
+++ b/src/pages-and-resources/live/Settings.test.jsx
@@ -97,7 +97,7 @@ describe('LiveSettings', () => {
     const fetchProviderConfigUrl = `${providerConfigurationApiUrl}/${courseId}/`;
     axiosMock.onGet(fetchProviderConfigUrl).reply(
       200,
-      generateLiveConfigurationApiResponse(false),
+      generateLiveConfigurationApiResponse(false, false),
     );
     await executeThunk(fetchLiveConfiguration(courseId), store.dispatch);
     renderComponent();
@@ -114,7 +114,7 @@ describe('LiveSettings', () => {
     const fetchProviderConfigUrl = `${providerConfigurationApiUrl}/${courseId}/`;
     axiosMock.onGet(fetchProviderConfigUrl).reply(
       200,
-      generateLiveConfigurationApiResponse(false),
+      generateLiveConfigurationApiResponse(false, true),
     );
     await executeThunk(fetchLiveConfiguration(courseId), store.dispatch);
     renderComponent();
@@ -129,7 +129,7 @@ describe('LiveSettings', () => {
     );
   });
 
-  test('Displays helper text and lti fields for selected provider', async () => {
+  test('Only helper text and lti fields are visible when pii sharing is enabled', async () => {
     const fetchProviderConfigUrl = `${providerConfigurationApiUrl}/${courseId}/`;
     axiosMock.onGet(fetchProviderConfigUrl).reply(
       200,
@@ -153,6 +153,30 @@ describe('LiveSettings', () => {
     expect(launchEmail.lastChild).toHaveTextContent(messages.launchEmail.defaultMessage);
   });
 
+  test('Only connect to support is visible when pii sharing is disabled', async () => {
+    const fetchProviderConfigUrl = `${providerConfigurationApiUrl}/${courseId}/`;
+    axiosMock.onGet(fetchProviderConfigUrl).reply(
+      200,
+      generateLiveConfigurationApiResponse(false, false),
+    );
+    await executeThunk(fetchLiveConfiguration(courseId), store.dispatch);
+    renderComponent();
+
+    const requestPiiText = queryByTestId(container, 'request-pii-sharing');
+    const consumerKey = container.querySelector('input[name="consumerKey"]');
+    const consumerSecret = container.querySelector('input[name="consumerSecret"]');
+    const launchUrl = container.querySelector('input[name="launchUrl"]');
+    const launchEmail = container.querySelector('input[name="launchEmail"]');
+
+    expect(requestPiiText).toHaveTextContent(
+      messages.requestPiiSharingEnable.defaultMessage.replaceAll('{provider}', 'zoom'),
+    );
+    expect(consumerKey).not.toBeInTheDocument();
+    expect(consumerSecret).not.toBeInTheDocument();
+    expect(launchUrl).not.toBeInTheDocument();
+    expect(launchEmail).not.toBeInTheDocument();
+  });
+
   test('Form should be submitted and closed when valid data is provided', async () => {
     const fetchProviderConfigUrl = `${providerConfigurationApiUrl}/${courseId}/`;
     const apiDefaultResponse = generateLiveConfigurationApiResponse();
diff --git a/src/pages-and-resources/live/data/thunks.js b/src/pages-and-resources/live/data/thunks.js
index 2603c9695..f57021d5e 100644
--- a/src/pages-and-resources/live/data/thunks.js
+++ b/src/pages-and-resources/live/data/thunks.js
@@ -15,6 +15,7 @@ function normalizeLiveConfig(config) {
   configuration.launchUrl = config?.ltiConfiguration?.lti1P1LaunchUrl || '';
   configuration.launchEmail = config?.ltiConfiguration?.ltiConfig?.additionalParameters?.customInstructorEmail || '';
   configuration.provider = config?.providerType || 'zoom';
+  configuration.piiSharingEnable = config?.piiSharingAllowed || false;
   return configuration;
 }
 
@@ -34,6 +35,7 @@ function deNormalizeLiveConfig(config) {
       },
     },
   };
+  configuration.pii_sharing_allowed = config?.piiSharingEnable || false;
   return configuration;
 }
 
diff --git a/src/pages-and-resources/live/factories/mockApiResponses.jsx b/src/pages-and-resources/live/factories/mockApiResponses.jsx
index c882c41cb..ab7f2c2fd 100644
--- a/src/pages-and-resources/live/factories/mockApiResponses.jsx
+++ b/src/pages-and-resources/live/factories/mockApiResponses.jsx
@@ -56,6 +56,7 @@ export const initialState = {
       launchUrl: '',
       launchEmail: '',
       provider: 'zoom',
+      piiSharingEnable: true,
     },
     saveStatus: 'successful',
     configuredProvider: 'zoom',
@@ -64,6 +65,7 @@ export const initialState = {
 
 export const generateLiveConfigurationApiResponse = (
   enabled = true,
+  piiSharingAllowed = true,
 ) => ({
   course_key: courseId,
   provider_type: 'zoom',
@@ -79,4 +81,5 @@ export const generateLiveConfigurationApiResponse = (
       },
     },
   },
+  pii_sharing_allowed: piiSharingAllowed,
 });
diff --git a/src/pages-and-resources/live/messages.js b/src/pages-and-resources/live/messages.js
index 5280acc33..b18d3fe84 100644
--- a/src/pages-and-resources/live/messages.js
+++ b/src/pages-and-resources/live/messages.js
@@ -91,6 +91,11 @@ const messages = defineMessages({
     defaultMessage: 'This configuration will require sharing username and emails of learners and the course team with {providerName}.',
     description: 'Tells the user that sharing username and email is required for configuration',
   },
+  requestPiiSharingEnable: {
+    id: 'authoring.live.requestPiiSharingEnable',
+    defaultMessage: 'This configuration will require sharing usernames and emails of learners and the course team with {provider}. To access the LTI configuration for {provider}, please request your edX project coordinator to get PII sharing enabled for this course.',
+    description: 'Tells the user that request edx project coordinator to enable the PII sharing to access the LTI configuration for a provider.',
+  },
   general: {
     id: 'authoring.live.appDocInstructions.documentationLink',
     defaultMessage: 'General documentation',