diff --git a/src/account-settings/AccountSettingsPage.jsx b/src/account-settings/AccountSettingsPage.jsx
index 46127b9..269378d 100644
--- a/src/account-settings/AccountSettingsPage.jsx
+++ b/src/account-settings/AccountSettingsPage.jsx
@@ -36,12 +36,24 @@ class AccountSettingsPage extends React.Component {
     super(props);
     this.educationLevels = EDUCATION_LEVELS.map(key => ({
       value: key,
-      label: props.intl.formatMessage(messages[`account.settings.field.education.levels.${key}`]),
+      label: props.intl.formatMessage(messages[`account.settings.field.education.levels.${key || 'empty'}`]),
     }));
     this.genderOptions = GENDER_OPTIONS.map(key => ({
       value: key,
-      label: props.intl.formatMessage(messages[`account.settings.field.gender.options.${key}`]),
+      label: props.intl.formatMessage(messages[`account.settings.field.gender.options.${key || 'empty'}`]),
     }));
+    this.languageProficiencyOptions = [{
+      value: '',
+      label: props.intl.formatMessage(messages['account.settings.field.language_proficiencies.options.empty']),
+    }].concat(props.languageProficiencyOptions);
+    this.yearOfBirthOptions = [{
+      value: '',
+      label: props.intl.formatMessage(messages['account.settings.field.year_of_birth.options.empty']),
+    }].concat(YEAR_OF_BIRTH_OPTIONS);
+    this.countryOptions = [{
+      value: '',
+      label: props.intl.formatMessage(messages['account.settings.field.country.options.empty']),
+    }].concat(props.countryOptions);
   }
 
   componentDidMount() {
@@ -67,6 +79,16 @@ class AccountSettingsPage extends React.Component {
     return concatTimeZoneOptions;
   });
 
+  isEditable(fieldName) {
+    return !this.props.staticFields.includes(fieldName);
+  }
+
+  isManagedProfile() {
+    // Enterprise customer profiles are managed by their organizations. We determine whether
+    // a profile is managed or not by the presence of the profileDataManager prop.
+    return Boolean(this.props.profileDataManager);
+  }
+
   handleEditableFieldChange = (name, value) => {
     this.props.updateDraft(name, value);
   };
@@ -97,7 +119,7 @@ class AccountSettingsPage extends React.Component {
   }
 
   renderManagedProfileMessage() {
-    if (!this.props.profileDataManager) {
+    if (!this.isManagedProfile()) {
       return null;
     }
 
@@ -126,6 +148,15 @@ class AccountSettingsPage extends React.Component {
     );
   }
 
+  renderEmptyStaticFieldMessage() {
+    if (this.isManagedProfile()) {
+      return this.props.intl.formatMessage(messages['account.settings.static.field.empty'], {
+        enterprise: this.props.profileDataManager,
+      });
+    }
+    return this.props.intl.formatMessage(messages['account.settings.static.field.empty.no.admin']);
+  }
+
   renderSecondaryEmailField(editableFieldProps) {
     if (this.props.hiddenFields.includes('secondary_email')) {
       return null;
@@ -135,6 +166,7 @@ class AccountSettingsPage extends React.Component {
       <EmailField
         name="secondary_email"
         label={this.props.intl.formatMessage(messages['account.settings.field.secondary.email'])}
+        emptyLabel={this.props.intl.formatMessage(messages['account.settings.field.secondary.email.empty'])}
         value={this.props.formValues.secondary_email}
         confirmationMessageDefinition={messages['account.settings.field.secondary.email.confirmation']}
         {...editableFieldProps}
@@ -178,17 +210,27 @@ class AccountSettingsPage extends React.Component {
             type="text"
             value={this.props.formValues.name}
             label={this.props.intl.formatMessage(messages['account.settings.field.full.name'])}
+            emptyLabel={
+              this.isEditable('name') ?
+                this.props.intl.formatMessage(messages['account.settings.field.full.name.empty']) :
+                this.renderEmptyStaticFieldMessage()
+            }
             helpText={this.props.intl.formatMessage(messages['account.settings.field.full.name.help.text'])}
-            isEditable={!this.props.staticFields.includes('name')}
+            isEditable={this.isEditable('name')}
             {...editableFieldProps}
           />
           <EmailField
             name="email"
             label={this.props.intl.formatMessage(messages['account.settings.field.email'])}
+            emptyLabel={
+              this.isEditable('email') ?
+                this.props.intl.formatMessage(messages['account.settings.field.email.empty']) :
+                this.renderEmptyStaticFieldMessage()
+            }
             value={this.props.formValues.email}
             confirmationMessageDefinition={messages['account.settings.field.email.confirmation']}
             helpText={this.props.intl.formatMessage(messages['account.settings.field.email.help.text'])}
-            isEditable={!this.props.staticFields.includes('email')}
+            isEditable={this.isEditable('email')}
             {...editableFieldProps}
           />
           {this.renderSecondaryEmailField(editableFieldProps)}
@@ -197,17 +239,23 @@ class AccountSettingsPage extends React.Component {
             name="year_of_birth"
             type="select"
             label={this.props.intl.formatMessage(messages['account.settings.field.dob'])}
+            emptyLabel={this.props.intl.formatMessage(messages['account.settings.field.dob.empty'])}
             value={this.props.formValues.year_of_birth}
-            options={YEAR_OF_BIRTH_OPTIONS}
+            options={this.yearOfBirthOptions}
             {...editableFieldProps}
           />
           <EditableField
             name="country"
             type="select"
             value={this.props.formValues.country}
-            options={this.props.countryOptions}
+            options={this.countryOptions}
             label={this.props.intl.formatMessage(messages['account.settings.field.country'])}
-            isEditable={!this.props.staticFields.includes('country')}
+            emptyLabel={
+              this.isEditable('country') ?
+                this.props.intl.formatMessage(messages['account.settings.field.country.empty']) :
+                this.renderEmptyStaticFieldMessage()
+            }
+            isEditable={this.isEditable('country')}
             {...editableFieldProps}
           />
         </section>
@@ -223,6 +271,7 @@ class AccountSettingsPage extends React.Component {
             value={this.props.formValues.level_of_education}
             options={this.educationLevels}
             label={this.props.intl.formatMessage(messages['account.settings.field.education'])}
+            emptyLabel={this.props.intl.formatMessage(messages['account.settings.field.education.empty'])}
             {...editableFieldProps}
           />
           <EditableField
@@ -231,14 +280,16 @@ class AccountSettingsPage extends React.Component {
             value={this.props.formValues.gender}
             options={this.genderOptions}
             label={this.props.intl.formatMessage(messages['account.settings.field.gender'])}
+            emptyLabel={this.props.intl.formatMessage(messages['account.settings.field.gender.empty'])}
             {...editableFieldProps}
           />
           <EditableField
             name="language_proficiencies"
             type="select"
             value={this.props.formValues.language_proficiencies}
-            options={this.props.languageProficiencyOptions}
+            options={this.languageProficiencyOptions}
             label={this.props.intl.formatMessage(messages['account.settings.field.language.proficiencies'])}
+            emptyLabel={this.props.intl.formatMessage(messages['account.settings.field.language.proficiencies.empty'])}
             {...editableFieldProps}
           />
         </section>
@@ -254,6 +305,7 @@ class AccountSettingsPage extends React.Component {
             type="text"
             value={this.props.formValues.social_link_linkedin}
             label={this.props.intl.formatMessage(messages['account.settings.field.social.platform.name.linkedin'])}
+            emptyLabel={this.props.intl.formatMessage(messages['account.settings.field.social.platform.name.linkedin.empty'])}
             {...editableFieldProps}
           />
           <EditableField
@@ -261,6 +313,7 @@ class AccountSettingsPage extends React.Component {
             type="text"
             value={this.props.formValues.social_link_facebook}
             label={this.props.intl.formatMessage(messages['account.settings.field.social.platform.name.facebook'])}
+            emptyLabel={this.props.intl.formatMessage(messages['account.settings.field.social.platform.name.facebook.empty'])}
             {...editableFieldProps}
           />
           <EditableField
@@ -268,6 +321,7 @@ class AccountSettingsPage extends React.Component {
             type="text"
             value={this.props.formValues.social_link_twitter}
             label={this.props.intl.formatMessage(messages['account.settings.field.social.platform.name.twitter'])}
+            emptyLabel={this.props.intl.formatMessage(messages['account.settings.field.social.platform.name.twitter.empty'])}
             {...editableFieldProps}
           />
         </section>
@@ -293,6 +347,7 @@ class AccountSettingsPage extends React.Component {
             value={this.props.formValues.time_zone || ''}
             options={timeZoneOptions}
             label={this.props.intl.formatMessage(messages['account.settings.field.time.zone'])}
+            emptyLabel={this.props.intl.formatMessage(messages['account.settings.field.time.zone.empty'])}
             helpText={this.props.intl.formatMessage(messages['account.settings.field.time.zone.description'])}
             {...editableFieldProps}
             onSubmit={(formId, value) => {
@@ -378,7 +433,7 @@ AccountSettingsPage.propTypes = {
     name: PropTypes.string,
     email: PropTypes.string,
     secondary_email: PropTypes.string,
-    year_of_birth: PropTypes.number,
+    year_of_birth: PropTypes.oneOfType([PropTypes.string, PropTypes.number]),
     country: PropTypes.string,
     level_of_education: PropTypes.string,
     gender: PropTypes.string,
diff --git a/src/account-settings/AccountSettingsPage.messages.jsx b/src/account-settings/AccountSettingsPage.messages.jsx
index 396a66c..0ceb832 100644
--- a/src/account-settings/AccountSettingsPage.messages.jsx
+++ b/src/account-settings/AccountSettingsPage.messages.jsx
@@ -76,6 +76,11 @@ const messages = defineMessages({
     defaultMessage: 'Full name',
     description: 'Label for account settings name field.',
   },
+  'account.settings.field.full.name.empty': {
+    id: 'account.settings.field.full.name.empty',
+    defaultMessage: 'Add name',
+    description: 'Placeholder for empty account settings name field.',
+  },
   'account.settings.field.full.name.help.text': {
     id: 'account.settings.field.full.name.help.text',
     defaultMessage: 'The name that is used for ID verification and that appears on your certificates.',
@@ -86,6 +91,11 @@ const messages = defineMessages({
     defaultMessage: 'Email address (Sign in)',
     description: 'Label for account settings email field.',
   },
+  'account.settings.field.email.empty': {
+    id: 'account.settings.field.email.empty',
+    defaultMessage: 'Add email address',
+    description: 'Placeholder for empty account settings email field.',
+  },
   'account.settings.field.email.confirmation': {
     id: 'account.settings.field.email.confirmation',
     defaultMessage: 'We’ve sent a confirmation message to {value}. Click the link in the message to update your email address.',
@@ -101,6 +111,11 @@ const messages = defineMessages({
     defaultMessage: 'Recovery email address',
     description: 'Label for account settings recovery email field.',
   },
+  'account.settings.field.secondary.email.empty': {
+    id: 'account.settings.field.secondary.email.empty',
+    defaultMessage: 'Add a recovery email address',
+    description: 'Placeholder for empty account settings recovery email field.',
+  },
   'account.settings.field.secondary.email.confirmation': {
     id: 'account.settings.field.secondary.email.confirmation',
     defaultMessage: 'We’ve sent a confirmation message to {value}. Click the link in the message to update your recovery email address.',
@@ -116,14 +131,34 @@ const messages = defineMessages({
     defaultMessage: 'Year of birth',
     description: 'Label for account settings year of birth field.',
   },
+  'account.settings.field.dob.empty': {
+    id: 'account.settings.field.dob.empty',
+    defaultMessage: 'Add year of birth',
+    description: 'Placeholder for empty account settings year of birth field.',
+  },
+  'account.settings.field.year_of_birth.options.empty': {
+    id: 'account.settings.field.year_of_birth.options.empty',
+    defaultMessage: 'Select a year of birth',
+    description: 'Option for empty value on account settings year of birth field.',
+  },
   'account.settings.field.country': {
     id: 'account.settings.field.country',
     defaultMessage: 'Country',
     description: 'Label for account settings country field.',
   },
+  'account.settings.field.country.empty': {
+    id: 'account.settings.field.country.empty',
+    defaultMessage: 'Add country',
+    description: 'Placeholder for empty account settings country field.',
+  },
+  'account.settings.field.country.options.empty': {
+    id: 'account.settings.field.country.options.empty',
+    defaultMessage: 'Select a Country',
+    description: 'Option for empty value on account settings country field.',
+  },
   'account.settings.field.site.language': {
     id: 'account.settings.field.site.language',
-    defaultMessage: 'Site Language',
+    defaultMessage: 'Site language',
     description: 'Label for account settings site language field.',
   },
   'account.settings.field.site.language.help.text': {
@@ -136,8 +171,13 @@ const messages = defineMessages({
     defaultMessage: 'Education',
     description: 'Label for account settings education field.',
   },
-  'account.settings.field.education.levels.null': {
-    id: 'account.settings.field.education.levels.null',
+  'account.settings.field.education.empty': {
+    id: 'account.settings.field.education.empty',
+    defaultMessage: 'Add level of education',
+    description: 'Placeholder for empty account settings education field.',
+  },
+  'account.settings.field.education.levels.empty': {
+    id: 'account.settings.field.education.levels.empty',
     defaultMessage: 'Select a level of education',
     description: 'Placeholder for the education levels dropdown.',
   },
@@ -192,8 +232,13 @@ const messages = defineMessages({
     defaultMessage: 'Gender',
     description: 'Label for account settings gender field.',
   },
-  'account.settings.field.gender.options.null': {
-    id: 'account.settings.field.gender.options.null',
+  'account.settings.field.gender.empty': {
+    id: 'account.settings.field.gender.empty',
+    defaultMessage: 'Add gender',
+    description: 'Placeholder for empty account settings gender field.',
+  },
+  'account.settings.field.gender.options.empty': {
+    id: 'account.settings.field.gender.options.empty',
     defaultMessage: 'Select a gender',
     description: 'Placeholder for the gender options dropdown.',
   },
@@ -214,14 +259,29 @@ const messages = defineMessages({
   },
   'account.settings.field.language.proficiencies': {
     id: 'account.settings.field.language.proficiencies',
-    defaultMessage: 'Spoken Languages',
+    defaultMessage: 'Spoken languages',
     description: 'Label for account settings spoken languages field.',
   },
+  'account.settings.field.language.proficiencies.empty': {
+    id: 'account.settings.field.language.proficiencies.empty',
+    defaultMessage: 'Add a spoken language',
+    description: 'Placeholder for empty account settings spoken languages field.',
+  },
+  'account.settings.field.language_proficiencies.options.empty': {
+    id: 'account.settings.field.language_proficiencies.options.empty',
+    defaultMessage: 'Select a Language',
+    description: 'Option for an empty value on account settings spoken languages field.',
+  },
   'account.settings.field.time.zone': {
     id: 'account.settings.field.time.zone',
-    defaultMessage: 'Time Zone',
+    defaultMessage: 'Time zone',
     description: 'Label for time zone settings field.',
   },
+  'account.settings.field.time.zone.empty': {
+    id: 'account.settings.field.time.zone.empty',
+    defaultMessage: 'Set time zone',
+    description: 'Placeholder for empty for time zone settings field.',
+  },
   'account.settings.field.time.zone.description': {
     id: 'account.settings.field.time.zone.description',
     defaultMessage: 'Select the time zone for displaying course dates. If you do not specify a time zone, course dates, including assignment deadlines, will be displayed in your browser’s local time zone.',
@@ -258,16 +318,34 @@ const messages = defineMessages({
     defaultMessage: 'LinkedIn',
     description: 'Label for LinkedIn',
   },
+  'account.settings.field.social.platform.name.linkedin.empty': {
+    id: 'account.settings.field.social.platform.name.linkedin.empty',
+    defaultMessage: 'Add LinkedIn profile',
+    description: 'Placeholder for an empty LinkedIn field',
+  },
+
   'account.settings.field.social.platform.name.twitter': {
     id: 'account.settings.field.social.platform.name.twitter',
     defaultMessage: 'Twitter',
     description: 'Label for Twitter',
   },
+  'account.settings.field.social.platform.name.twitter.empty': {
+    id: 'account.settings.field.social.platform.name.twitter.empty',
+    defaultMessage: 'Add Twitter profile',
+    description: 'Placeholder for an empty Twitter field',
+  },
+
   'account.settings.field.social.platform.name.facebook': {
     id: 'account.settings.field.social.platform.name.facebook',
     defaultMessage: 'Facebook',
     description: 'Label for Facebook',
   },
+  'account.settings.field.social.platform.name.facebook.empty': {
+    id: 'account.settings.field.social.platform.name.facebook.empty',
+    defaultMessage: 'Add Facebook profile',
+    description: 'Placeholder for an empty Facebook field',
+  },
+
 
   'account.settings.delete.account.header': {
     id: 'account.settings.delete.account.header',
@@ -396,6 +474,16 @@ const messages = defineMessages({
     defaultMessage: 'Edit',
     description: 'The edit button on an editable field',
   },
+  'account.settings.static.field.empty': {
+    id: 'account.settings.static.field.empty',
+    defaultMessage: 'No value set. Contact your {enterprise} administrator to make changes.',
+    description: 'The placeholder for an empty but uneditable field',
+  },
+  'account.settings.static.field.empty.no.admin': {
+    id: 'account.settings.static.field.empty.no.admin',
+    defaultMessage: 'No value set.',
+    description: 'The placeholder for an empty but uneditable field when there is no administrator',
+  },
 });
 
 export default messages;
diff --git a/src/account-settings/components/EditableField.jsx b/src/account-settings/components/EditableField.jsx
index 24b34ff..a6b3405 100644
--- a/src/account-settings/components/EditableField.jsx
+++ b/src/account-settings/components/EditableField.jsx
@@ -20,6 +20,7 @@ function EditableField(props) {
   const {
     name,
     label,
+    emptyLabel,
     type,
     value,
     options,
@@ -39,16 +40,6 @@ function EditableField(props) {
   } = props;
   const id = `field-${name}`;
 
-  const getValue = (rawValue) => {
-    if (options) {
-      // Use == instead of === to prevent issues when HTML casts numbers as strings
-      // eslint-disable-next-line eqeqeq
-      const selectedOption = options.find(option => option.value == rawValue);
-      if (selectedOption) return selectedOption.label;
-    }
-    return rawValue;
-  };
-
   const handleSubmit = (e) => {
     e.preventDefault();
     onSubmit(name, new FormData(e.target).get(name));
@@ -66,6 +57,26 @@ function EditableField(props) {
     onCancel(name);
   };
 
+  const renderEmptyLabel = () => {
+    if (isEditable) {
+      return <Button onClick={handleEdit} className="btn-link p-0">{emptyLabel}</Button>;
+    }
+    return <span className="text-muted">{emptyLabel}</span>;
+  };
+
+  const renderValue = (rawValue) => {
+    if (!rawValue) return renderEmptyLabel();
+
+    if (options) {
+      // Use == instead of === to prevent issues when HTML casts numbers as strings
+      // eslint-disable-next-line eqeqeq
+      const selectedOption = options.find(option => option.value == rawValue);
+      if (selectedOption) return selectedOption.label;
+    }
+
+    return rawValue;
+  };
+
   const renderConfirmationMessage = () => {
     if (!confirmationMessageDefinition || !confirmationValue) return null;
     return intl.formatMessage(confirmationMessageDefinition, {
@@ -135,7 +146,7 @@ function EditableField(props) {
                 </Button>
               ) : null}
             </div>
-            <p>{getValue(value)}</p>
+            <p>{renderValue(value)}</p>
             <p className="small text-muted mt-n2">{renderConfirmationMessage() || helpText}</p>
           </div>
         ),
@@ -148,6 +159,7 @@ function EditableField(props) {
 EditableField.propTypes = {
   name: PropTypes.string.isRequired,
   label: PropTypes.oneOfType([PropTypes.string, PropTypes.number]),
+  emptyLabel: PropTypes.node,
   type: PropTypes.string.isRequired,
   value: PropTypes.oneOfType([PropTypes.string, PropTypes.number]),
   options: PropTypes.arrayOf(PropTypes.shape({
@@ -177,6 +189,7 @@ EditableField.defaultProps = {
   options: undefined,
   saveState: undefined,
   label: undefined,
+  emptyLabel: undefined,
   error: undefined,
   confirmationMessageDefinition: undefined,
   confirmationValue: undefined,
diff --git a/src/account-settings/components/EmailField.jsx b/src/account-settings/components/EmailField.jsx
index 427f87f..f27df09 100644
--- a/src/account-settings/components/EmailField.jsx
+++ b/src/account-settings/components/EmailField.jsx
@@ -21,6 +21,7 @@ function EmailField(props) {
   const {
     name,
     label,
+    emptyLabel,
     value,
     saveState,
     error,
@@ -82,6 +83,18 @@ function EmailField(props) {
     </span>
   );
 
+  const renderEmptyLabel = () => {
+    if (isEditable) {
+      return <Button onClick={handleEdit} className="btn-link p-0">{emptyLabel}</Button>;
+    }
+    return <span className="text-muted">{emptyLabel}</span>;
+  };
+
+  const renderValue = () => {
+    if (confirmationValue) return renderConfirmationValue();
+    return value || renderEmptyLabel();
+  };
+
   return (
     <SwitchContent
       expression={isEditing ? 'editing' : 'default'}
@@ -143,7 +156,7 @@ function EmailField(props) {
                 </Button>
               ) : null}
             </div>
-            <p>{confirmationValue ? renderConfirmationValue() : value}</p>
+            <p>{renderValue()}</p>
             {renderConfirmationMessage() || <p className="small text-muted mt-n2">{helpText}</p>}
           </div>
         ),
@@ -156,6 +169,7 @@ function EmailField(props) {
 EmailField.propTypes = {
   name: PropTypes.string.isRequired,
   label: PropTypes.oneOfType([PropTypes.string, PropTypes.number]),
+  emptyLabel: PropTypes.node,
   value: PropTypes.oneOfType([PropTypes.string, PropTypes.number]),
   saveState: PropTypes.oneOf(['default', 'pending', 'complete', 'error']),
   error: PropTypes.string,
@@ -179,6 +193,7 @@ EmailField.defaultProps = {
   value: undefined,
   saveState: undefined,
   label: undefined,
+  emptyLabel: undefined,
   error: undefined,
   confirmationMessageDefinition: undefined,
   confirmationValue: undefined,
diff --git a/src/account-settings/constants/index.js b/src/account-settings/constants/index.js
index 1bbfa16..c6e2552 100644
--- a/src/account-settings/constants/index.js
+++ b/src/account-settings/constants/index.js
@@ -12,7 +12,7 @@ export const YEAR_OF_BIRTH_OPTIONS = (() => {
 })();
 
 export const EDUCATION_LEVELS = [
-  null,
+  '',
   'p',
   'm',
   'b',
@@ -25,7 +25,7 @@ export const EDUCATION_LEVELS = [
 ];
 
 export const GENDER_OPTIONS = [
-  null,
+  '',
   'f',
   'm',
   'o',
diff --git a/src/account-settings/selectors.js b/src/account-settings/selectors.js
index 80f6b92..e09f1f3 100644
--- a/src/account-settings/selectors.js
+++ b/src/account-settings/selectors.js
@@ -111,7 +111,7 @@ const formValuesSelector = createSelector(
   (values, drafts) => {
     const formValues = {};
     Object.entries(values).forEach(([name, value]) => {
-      formValues[name] = chooseFormValue(drafts[name], value);
+      formValues[name] = chooseFormValue(drafts[name], value) || '';
     });
     return formValues;
   },
diff --git a/src/account-settings/service.js b/src/account-settings/service.js
index 31385a4..cea805d 100644
--- a/src/account-settings/service.js
+++ b/src/account-settings/service.js
@@ -74,8 +74,22 @@ function packAccountCommitData(commitData) {
     delete packedData[key];
   });
 
-  if (commitData.language_proficiencies) {
-    packedData.language_proficiencies = [{ code: commitData.language_proficiencies }];
+  if (commitData.language_proficiencies !== undefined) {
+    if (commitData.language_proficiencies) {
+      packedData.language_proficiencies = [{ code: commitData.language_proficiencies }];
+    } else {
+      // An empty string should be sent as an array.
+      packedData.language_proficiencies = [];
+    }
+  }
+
+  if (commitData.year_of_birth !== undefined) {
+    if (commitData.year_of_birth) {
+      packedData.year_of_birth = commitData.year_of_birth;
+    } else {
+      // An empty string should be sent as null.
+      packedData.year_of_birth = null;
+    }
   }
   return packedData;
 }