Refund notifications are now created using the Zendesk API. This ensures the correct requester information is set for the ticket, and allows for tagging of tickets. XCOM-451
282 lines
12 KiB
Python
282 lines
12 KiB
Python
"""
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Tests for signal handling in commerce djangoapp.
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"""
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import base64
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import json
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from urlparse import urljoin
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import ddt
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from django.contrib.auth.models import AnonymousUser
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from django.test import TestCase
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from django.test.utils import override_settings
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import httpretty
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import mock
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from opaque_keys.edx.keys import CourseKey
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from requests import Timeout
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from student.models import UNENROLL_DONE
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from student.tests.factories import UserFactory, CourseEnrollmentFactory
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from commerce.signals import (refund_seat, send_refund_notification, generate_refund_notification_body,
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create_zendesk_ticket)
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from commerce.tests import TEST_PUBLIC_URL_ROOT, TEST_API_URL, TEST_API_SIGNING_KEY, JSON
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from commerce.tests.mocks import mock_create_refund
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from course_modes.models import CourseMode
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ZENDESK_URL = 'http://zendesk.example.com/'
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ZENDESK_USER = 'test@example.com'
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ZENDESK_API_KEY = 'abc123'
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@ddt.ddt
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@override_settings(
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ECOMMERCE_PUBLIC_URL_ROOT=TEST_PUBLIC_URL_ROOT,
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ECOMMERCE_API_URL=TEST_API_URL, ECOMMERCE_API_SIGNING_KEY=TEST_API_SIGNING_KEY,
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ZENDESK_URL=ZENDESK_URL, ZENDESK_USER=ZENDESK_USER, ZENDESK_API_KEY=ZENDESK_API_KEY
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)
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class TestRefundSignal(TestCase):
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"""
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Exercises logic triggered by the UNENROLL_DONE signal.
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"""
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def setUp(self):
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super(TestRefundSignal, self).setUp()
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self.requester = UserFactory(username="test-requester")
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self.student = UserFactory(username="test-student", email="test-student@example.com")
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self.course_enrollment = CourseEnrollmentFactory(
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user=self.student,
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course_id=CourseKey.from_string('course-v1:org+course+run'),
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mode=CourseMode.VERIFIED,
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)
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self.course_enrollment.refundable = mock.Mock(return_value=True)
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def send_signal(self, skip_refund=False):
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"""
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DRY helper: emit the UNENROLL_DONE signal, as is done in
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common.djangoapps.student.models after a successful unenrollment.
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"""
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UNENROLL_DONE.send(sender=None, course_enrollment=self.course_enrollment, skip_refund=skip_refund)
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@override_settings(
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ECOMMERCE_PUBLIC_URL_ROOT=None,
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ECOMMERCE_API_URL=None,
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ECOMMERCE_API_SIGNING_KEY=None,
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)
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def test_no_service(self):
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"""
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Ensure that the receiver quietly bypasses attempts to initiate
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refunds when there is no external service configured.
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"""
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with mock.patch('commerce.signals.refund_seat') as mock_refund_seat:
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self.send_signal()
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self.assertFalse(mock_refund_seat.called)
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@mock.patch('commerce.signals.refund_seat')
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def test_receiver(self, mock_refund_seat):
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"""
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Ensure that the UNENROLL_DONE signal triggers correct calls to
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refund_seat(), when it is appropriate to do so.
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TODO (jsa): ideally we would assert that the signal receiver got wired
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up independently of the import statement in this module. I'm not aware
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of any reliable / sane way to do this.
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"""
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self.send_signal()
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self.assertTrue(mock_refund_seat.called)
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self.assertEqual(mock_refund_seat.call_args[0], (self.course_enrollment, self.student))
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# if skip_refund is set to True in the signal, we should not try to initiate a refund.
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mock_refund_seat.reset_mock()
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self.send_signal(skip_refund=True)
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self.assertFalse(mock_refund_seat.called)
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# if the course_enrollment is not refundable, we should not try to initiate a refund.
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mock_refund_seat.reset_mock()
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self.course_enrollment.refundable = mock.Mock(return_value=False)
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self.send_signal()
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self.assertFalse(mock_refund_seat.called)
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@mock.patch('commerce.signals.refund_seat')
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@mock.patch('commerce.signals.get_request_user', return_value=None)
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def test_requester(self, mock_get_request_user, mock_refund_seat):
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"""
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Ensure the right requester is specified when initiating refunds.
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"""
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# no HTTP request/user: auth to commerce service as the unenrolled student.
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self.send_signal()
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self.assertTrue(mock_refund_seat.called)
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self.assertEqual(mock_refund_seat.call_args[0], (self.course_enrollment, self.student))
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# HTTP user is the student: auth to commerce service as the unenrolled student.
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mock_get_request_user.return_value = self.student
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mock_refund_seat.reset_mock()
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self.send_signal()
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self.assertTrue(mock_refund_seat.called)
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self.assertEqual(mock_refund_seat.call_args[0], (self.course_enrollment, self.student))
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# HTTP user is another user: auth to commerce service as the requester.
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mock_get_request_user.return_value = self.requester
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mock_refund_seat.reset_mock()
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self.send_signal()
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self.assertTrue(mock_refund_seat.called)
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self.assertEqual(mock_refund_seat.call_args[0], (self.course_enrollment, self.requester))
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# HTTP user is another server (AnonymousUser): do not try to initiate a refund at all.
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mock_get_request_user.return_value = AnonymousUser()
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mock_refund_seat.reset_mock()
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self.send_signal()
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self.assertFalse(mock_refund_seat.called)
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@mock.patch('commerce.signals.log.warning')
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def test_not_authorized_warning(self, mock_log_warning):
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"""
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Ensure that expected authorization issues are logged as warnings.
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"""
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with mock_create_refund(status=403):
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refund_seat(self.course_enrollment, UserFactory())
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self.assertTrue(mock_log_warning.called)
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@mock.patch('commerce.signals.log.exception')
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def test_error_logging(self, mock_log_exception):
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"""
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Ensure that unexpected Exceptions are logged as errors (but do not
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break program flow).
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"""
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with mock_create_refund(status=500):
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self.send_signal()
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self.assertTrue(mock_log_exception.called)
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@mock.patch('commerce.signals.send_refund_notification')
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def test_notification(self, mock_send_notification):
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"""
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Ensure the notification function is triggered when refunds are
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initiated
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"""
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with mock_create_refund(status=200, response=[1, 2, 3]):
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self.send_signal()
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self.assertTrue(mock_send_notification.called)
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@mock.patch('commerce.signals.send_refund_notification')
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def test_notification_no_refund(self, mock_send_notification):
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"""
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Ensure the notification function is NOT triggered when no refunds are
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initiated
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"""
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with mock_create_refund(status=200, response=[]):
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self.send_signal()
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self.assertFalse(mock_send_notification.called)
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@mock.patch('commerce.signals.send_refund_notification')
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@ddt.data(
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CourseMode.HONOR,
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CourseMode.PROFESSIONAL,
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CourseMode.AUDIT,
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CourseMode.NO_ID_PROFESSIONAL_MODE,
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CourseMode.CREDIT_MODE,
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)
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def test_notification_not_verified(self, mode, mock_send_notification):
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"""
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Ensure the notification function is NOT triggered when the
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unenrollment is for any mode other than verified (i.e. any mode other
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than one for which refunds are presently supported). See the
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TODO associated with XCOM-371 in the signals module in the commerce
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package for more information.
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"""
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self.course_enrollment.mode = mode
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with mock_create_refund(status=200, response=[1, 2, 3]):
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self.send_signal()
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self.assertFalse(mock_send_notification.called)
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@mock.patch('commerce.signals.send_refund_notification', side_effect=Exception("Splat!"))
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@mock.patch('commerce.signals.log.warning')
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def test_notification_error(self, mock_log_warning, mock_send_notification):
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"""
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Ensure an error occuring during notification does not break program
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flow, but a warning is logged.
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"""
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with mock_create_refund(status=200, response=[1, 2, 3]):
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self.send_signal()
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self.assertTrue(mock_send_notification.called)
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self.assertTrue(mock_log_warning.called)
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@mock.patch('commerce.signals.microsite.is_request_in_microsite', return_value=True)
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def test_notification_microsite(self, mock_is_request_in_microsite): # pylint: disable=unused-argument
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"""
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Ensure the notification function raises an Exception if used in the
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context of microsites.
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"""
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with self.assertRaises(NotImplementedError):
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send_refund_notification(self.course_enrollment, [1, 2, 3])
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def test_send_refund_notification(self):
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""" Verify the support team is notified of the refund request. """
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with mock.patch('commerce.signals.create_zendesk_ticket') as mock_zendesk:
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refund_ids = [1, 2, 3]
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send_refund_notification(self.course_enrollment, refund_ids)
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body = generate_refund_notification_body(self.student, refund_ids)
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mock_zendesk.assert_called_with(self.student.profile.name, self.student.email,
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"[Refund] User-Requested Refund", body, ['auto_refund'])
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def _mock_zendesk_api(self, status=201):
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""" Mock Zendesk's ticket creation API. """
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httpretty.register_uri(httpretty.POST, urljoin(ZENDESK_URL, '/api/v2/tickets.json'), status=status,
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body='{}', content_type=JSON)
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def call_create_zendesk_ticket(self, name=u'Test user', email=u'user@example.com', subject=u'Test Ticket',
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body=u'I want a refund!', tags=None):
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""" Call the create_zendesk_ticket function. """
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tags = tags or [u'auto_refund']
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create_zendesk_ticket(name, email, subject, body, tags)
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@override_settings(ZENDESK_URL=ZENDESK_URL, ZENDESK_USER=None, ZENDESK_API_KEY=None)
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def test_create_zendesk_ticket_no_settings(self):
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""" Verify the Zendesk API is not called if the settings are not all set. """
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with mock.patch('requests.post') as mock_post:
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self.call_create_zendesk_ticket()
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self.assertFalse(mock_post.called)
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def test_create_zendesk_ticket_request_error(self):
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"""
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Verify exceptions are handled appropriately if the request to the Zendesk API fails.
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We simply need to ensure the exception is not raised beyond the function.
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"""
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with mock.patch('requests.post', side_effect=Timeout) as mock_post:
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self.call_create_zendesk_ticket()
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self.assertTrue(mock_post.called)
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@httpretty.activate
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def test_create_zendesk_ticket(self):
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""" Verify the Zendesk API is called. """
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self._mock_zendesk_api()
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name = u'Test user'
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email = u'user@example.com'
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subject = u'Test Ticket'
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body = u'I want a refund!'
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tags = [u'auto_refund']
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self.call_create_zendesk_ticket(name, email, subject, body, tags)
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last_request = httpretty.last_request()
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# Verify the headers
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expected = {
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'content-type': JSON,
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'Authorization': 'Basic ' + base64.b64encode(
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'{user}/token:{pwd}'.format(user=ZENDESK_USER, pwd=ZENDESK_API_KEY))
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}
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self.assertDictContainsSubset(expected, last_request.headers)
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# Verify the content
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expected = {
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u'ticket': {
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u'requester': {
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u'name': name,
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u'email': email
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},
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u'subject': subject,
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u'comment': {u'body': body},
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u'tags': [u'LMS'] + tags
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}
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}
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self.assertDictEqual(json.loads(last_request.body), expected)
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