Files
edx-platform/lms/djangoapps/email_marketing/tasks.py
2018-10-11 17:26:02 +05:00

495 lines
18 KiB
Python

"""
This file contains celery tasks for email marketing signal handler.
"""
import logging
import time
from datetime import datetime, timedelta
from celery import task
from django.conf import settings
from django.core.cache import cache
from sailthru.sailthru_client import SailthruClient
from sailthru.sailthru_error import SailthruClientError
from email_marketing.models import EmailMarketingConfiguration
log = logging.getLogger(__name__)
SAILTHRU_LIST_CACHE_KEY = "email.marketing.cache"
ACE_ROUTING_KEY = getattr(settings, 'ACE_ROUTING_KEY', None)
@task(bind=True, routing_key=ACE_ROUTING_KEY)
def get_email_cookies_via_sailthru(self, user_email, post_parms):
"""
Adds/updates Sailthru cookie information for a new user.
Args:
post_parms(dict): User profile information to pass as 'vars' to Sailthru
Returns:
cookie(str): cookie fetched from Sailthru
"""
email_config = EmailMarketingConfiguration.current()
if not email_config.enabled:
return None
try:
sailthru_client = SailthruClient(email_config.sailthru_key, email_config.sailthru_secret)
log.info(
'Sending to Sailthru the user interest cookie [%s] for user [%s]',
post_parms.get('cookies', ''),
user_email
)
sailthru_response = sailthru_client.api_post("user", post_parms)
except SailthruClientError as exc:
log.error("Exception attempting to obtain cookie from Sailthru: %s", unicode(exc))
raise SailthruClientError
if sailthru_response.is_ok():
if 'keys' in sailthru_response.json and 'cookie' in sailthru_response.json['keys']:
cookie = sailthru_response.json['keys']['cookie']
return cookie
else:
log.error("No cookie returned attempting to obtain cookie from Sailthru for %s", user_email)
else:
error = sailthru_response.get_error()
# generally invalid email address
log.info("Error attempting to obtain cookie from Sailthru: %s", error.get_message())
return None
@task(bind=True, default_retry_delay=3600, max_retries=24, routing_key=ACE_ROUTING_KEY)
def update_user(self, sailthru_vars, email, site=None, new_user=False, activation=False):
"""
Adds/updates Sailthru profile information for a user.
Args:
sailthru_vars(dict): User profile information to pass as 'vars' to Sailthru
email(str): User email address
new_user(boolean): True if new registration
activation(boolean): True if a welcome email should be sent
Returns:
None
"""
email_config = EmailMarketingConfiguration.current()
if not email_config.enabled:
return
# do not add user if registered at a white label site
if not is_default_site(site):
return
sailthru_client = SailthruClient(email_config.sailthru_key, email_config.sailthru_secret)
try:
sailthru_response = sailthru_client.api_post("user",
_create_email_user_param(sailthru_vars, sailthru_client,
email, new_user, email_config,
site=site))
except SailthruClientError as exc:
log.error("Exception attempting to add/update user %s in Sailthru - %s", email, unicode(exc))
raise self.retry(exc=exc,
countdown=email_config.sailthru_retry_interval,
max_retries=email_config.sailthru_max_retries)
if not sailthru_response.is_ok():
error = sailthru_response.get_error()
log.error("Error attempting to add/update user in Sailthru: %s", error.get_message())
if _retryable_sailthru_error(error):
raise self.retry(countdown=email_config.sailthru_retry_interval,
max_retries=email_config.sailthru_max_retries)
return
if activation and email_config.sailthru_welcome_template and not sailthru_vars.get('is_enterprise_learner'):
scheduled_datetime = datetime.utcnow() + timedelta(seconds=email_config.welcome_email_send_delay)
try:
sailthru_response = sailthru_client.api_post(
"send",
{
"email": email,
"template": email_config.sailthru_welcome_template,
"schedule_time": scheduled_datetime.strftime('%Y-%m-%dT%H:%M:%SZ')
}
)
except SailthruClientError as exc:
log.error("Exception attempting to send welcome email to user %s in Sailthru - %s", email, unicode(exc))
raise self.retry(exc=exc,
countdown=email_config.sailthru_retry_interval,
max_retries=email_config.sailthru_max_retries)
if not sailthru_response.is_ok():
error = sailthru_response.get_error()
log.error("Error attempting to send welcome email to user in Sailthru: %s", error.get_message())
if _retryable_sailthru_error(error):
raise self.retry(countdown=email_config.sailthru_retry_interval,
max_retries=email_config.sailthru_max_retries)
def is_default_site(site):
"""
Checks whether the site is a default site or a white-label
Args:
site: A dict containing the site info
Returns:
Boolean
"""
return not site or site.get('id') == settings.SITE_ID
@task(bind=True, default_retry_delay=3600, max_retries=24, routing_key=ACE_ROUTING_KEY)
def update_user_email(self, new_email, old_email):
"""
Adds/updates Sailthru when a user email address is changed
Args:
username(str): A string representation of user identifier
old_email(str): Original email address
Returns:
None
"""
email_config = EmailMarketingConfiguration.current()
if not email_config.enabled:
return
# ignore if email not changed
if new_email == old_email:
return
sailthru_parms = {"id": old_email, "key": "email", "keysconflict": "merge", "keys": {"email": new_email}}
try:
sailthru_client = SailthruClient(email_config.sailthru_key, email_config.sailthru_secret)
sailthru_response = sailthru_client.api_post("user", sailthru_parms)
except SailthruClientError as exc:
log.error("Exception attempting to update email for %s in Sailthru - %s", old_email, unicode(exc))
raise self.retry(exc=exc,
countdown=email_config.sailthru_retry_interval,
max_retries=email_config.sailthru_max_retries)
if not sailthru_response.is_ok():
error = sailthru_response.get_error()
log.error("Error attempting to update user email address in Sailthru: %s", error.get_message())
if _retryable_sailthru_error(error):
raise self.retry(countdown=email_config.sailthru_retry_interval,
max_retries=email_config.sailthru_max_retries)
def _create_email_user_param(sailthru_vars, sailthru_client, email, new_user, email_config, site=None):
"""
Create sailthru user create/update parms
"""
sailthru_user = {'id': email, 'key': 'email'}
sailthru_user['vars'] = dict(sailthru_vars, last_changed_time=int(time.time()))
# if new user add to list
if new_user:
list_name = _get_or_create_user_list_for_site(
sailthru_client, site=site, default_list_name=email_config.sailthru_new_user_list
)
sailthru_user['lists'] = {list_name: 1} if list_name else {email_config.sailthru_new_user_list: 1}
return sailthru_user
def _get_or_create_user_list_for_site(sailthru_client, site=None, default_list_name=None):
"""
Get the user list name from cache if exists else create one and return the name,
callers of this function should perform the enabled check of email config.
:param: sailthru_client
:param: site
:param: default_list_name
:return: list name if exists or created else return None
"""
if not is_default_site(site):
list_name = site.get('domain', '').replace(".", "_") + "_user_list"
else:
list_name = default_list_name
sailthru_list = _get_or_create_user_list(sailthru_client, list_name)
return list_name if sailthru_list else default_list_name
def _get_or_create_user_list(sailthru_client, list_name):
"""
Get list from sailthru and return if list_name exists else create a new one
and return list data for all lists.
:param sailthru_client
:param list_name
:return sailthru list
"""
sailthru_list_cache = cache.get(SAILTHRU_LIST_CACHE_KEY)
is_cache_updated = False
if not sailthru_list_cache:
sailthru_list_cache = _get_list_from_email_marketing_provider(sailthru_client)
is_cache_updated = True
sailthru_list = sailthru_list_cache.get(list_name)
if not sailthru_list:
is_created = _create_user_list(sailthru_client, list_name)
if is_created:
sailthru_list_cache = _get_list_from_email_marketing_provider(sailthru_client)
is_cache_updated = True
sailthru_list = sailthru_list_cache.get(list_name)
if is_cache_updated:
cache.set(SAILTHRU_LIST_CACHE_KEY, sailthru_list_cache)
return sailthru_list
def _get_list_from_email_marketing_provider(sailthru_client):
"""
Get sailthru list
:param sailthru_client
:return dict of sailthru lists mapped by list name
"""
try:
sailthru_get_response = sailthru_client.api_get("list", {})
except SailthruClientError as exc:
log.error("Exception attempting to get list from Sailthru - %s", unicode(exc))
return {}
if not sailthru_get_response.is_ok():
error = sailthru_get_response.get_error()
log.info("Error attempting to read list record from Sailthru: %s", error.get_message())
return {}
list_map = dict()
for user_list in sailthru_get_response.json['lists']:
list_map[user_list.get('name')] = user_list
return list_map
def _create_user_list(sailthru_client, list_name):
"""
Create list in Sailthru
:param sailthru_client
:param list_name
:return boolean
"""
list_params = {'list': list_name, 'primary': 0, 'public_name': list_name}
try:
sailthru_response = sailthru_client.api_post("list", list_params)
except SailthruClientError as exc:
log.error("Exception attempting to list record for key %s in Sailthru - %s", list_name, unicode(exc))
return False
if not sailthru_response.is_ok():
error = sailthru_response.get_error()
log.error("Error attempting to create list in Sailthru: %s", error.get_message())
return False
return True
def _retryable_sailthru_error(error):
""" Return True if error should be retried.
9: Retryable internal error
43: Rate limiting response
others: Not retryable
See: https://getstarted.sailthru.com/new-for-developers-overview/api/api-response-errors/
"""
code = error.get_error_code()
return code == 9 or code == 43
@task(bind=True, routing_key=ACE_ROUTING_KEY)
def update_course_enrollment(self, email, course_key, mode, site=None):
"""Adds/updates Sailthru when a user adds to cart/purchases/upgrades a course
Args:
email: email address of enrolled user
course_key: course key of course
mode: mode user is enrolled in
site: site where user enrolled
Returns:
None
"""
# do not add user if registered at a white label site
if not is_default_site(site):
return
course_url = build_course_url(course_key)
config = EmailMarketingConfiguration.current()
try:
sailthru_client = SailthruClient(config.sailthru_key, config.sailthru_secret)
except:
return
send_template = config.sailthru_enroll_template
cost_in_cents = 0
if not update_unenrolled_list(sailthru_client, email, course_url, False):
schedule_retry(self, config)
course_data = _get_course_content(course_key, course_url, sailthru_client, config)
item = _build_purchase_item(course_key, course_url, cost_in_cents, mode, course_data)
options = {}
if send_template:
options['send_template'] = send_template
if not _record_purchase(sailthru_client, email, item, options):
schedule_retry(self, config)
def build_course_url(course_key):
"""
Generates and return url of the course info page by using course_key
Arguments:
course_key: course_key of the given course
Returns
a complete url of the course info page
"""
return '{base_url}/courses/{course_key}/info'.format(base_url=settings.LMS_ROOT_URL,
course_key=unicode(course_key))
def update_unenrolled_list(sailthru_client, email, course_url, unenroll):
"""Maintain a list of courses the user has unenrolled from in the Sailthru user record
Arguments:
sailthru_client: SailthruClient
email (str): user's email address
course_url (str): LMS url for course info page.
unenroll (boolean): True if unenrolling, False if enrolling
Returns:
False if retryable error, else True
"""
try:
# get the user 'vars' values from sailthru
sailthru_response = sailthru_client.api_get("user", {"id": email, "fields": {"vars": 1}})
if not sailthru_response.is_ok():
error = sailthru_response.get_error()
log.error("Error attempting to read user record from Sailthru: %s", error.get_message())
return not _retryable_sailthru_error(error)
response_json = sailthru_response.json
unenroll_list = []
if response_json and "vars" in response_json and response_json["vars"] \
and "unenrolled" in response_json["vars"]:
unenroll_list = response_json["vars"]["unenrolled"]
changed = False
# if unenrolling, add course to unenroll list
if unenroll:
if course_url not in unenroll_list:
unenroll_list.append(course_url)
changed = True
# if enrolling, remove course from unenroll list
elif course_url in unenroll_list:
unenroll_list.remove(course_url)
changed = True
if changed:
# write user record back
sailthru_response = sailthru_client.api_post(
'user', {'id': email, 'key': 'email', 'vars': {'unenrolled': unenroll_list}})
if not sailthru_response.is_ok():
error = sailthru_response.get_error()
log.error("Error attempting to update user record in Sailthru: %s", error.get_message())
return not _retryable_sailthru_error(error)
return True
except SailthruClientError as exc:
log.exception("Exception attempting to update user record for %s in Sailthru - %s", email, unicode(exc))
return False
def schedule_retry(self, config):
"""Schedule a retry"""
raise self.retry(countdown=config.sailthru_retry_interval,
max_retries=config.sailthru_max_retries)
def _get_course_content(course_id, course_url, sailthru_client, config):
"""Get course information using the Sailthru content api or from cache.
If there is an error, just return with an empty response.
Arguments:
course_id (str): course key of the course
course_url (str): LMS url for course info page.
sailthru_client : SailthruClient
config : config options
Returns:
course information from Sailthru
"""
# check cache first
cache_key = "{}:{}".format(course_id, course_url)
response = cache.get(cache_key)
if not response:
try:
sailthru_response = sailthru_client.api_get("content", {"id": course_url})
if not sailthru_response.is_ok():
log.error('Could not get course data from Sailthru on enroll/unenroll event. ')
response = {}
else:
response = sailthru_response.json
cache.set(cache_key, response, config.sailthru_content_cache_age)
except SailthruClientError:
response = {}
return response
def _build_purchase_item(course_id, course_url, cost_in_cents, mode, course_data):
"""Build and return Sailthru purchase item object"""
# build item description
item = {
'id': "{}-{}".format(course_id, mode),
'url': course_url,
'price': cost_in_cents,
'qty': 1,
}
# get title from course info if we don't already have it from Sailthru
if 'title' in course_data:
item['title'] = course_data['title']
else:
# can't find, just invent title
item['title'] = 'Course {} mode: {}'.format(course_id, mode)
if 'tags' in course_data:
item['tags'] = course_data['tags']
# add vars to item
item['vars'] = dict(course_data.get('vars', {}), mode=mode, course_run_id=unicode(course_id))
return item
def _record_purchase(sailthru_client, email, item, options):
"""
Record a purchase in Sailthru
Arguments:
sailthru_client: SailthruClient
email: user's email address
item: Sailthru required information
options: Sailthru purchase API options
Returns:
False if retryable error, else True
"""
try:
sailthru_response = sailthru_client.purchase(email, [item], options=options)
if not sailthru_response.is_ok():
error = sailthru_response.get_error()
log.error("Error attempting to record purchase in Sailthru: %s", error.get_message())
return not _retryable_sailthru_error(error)
except SailthruClientError as exc:
log.exception("Exception attempting to record purchase for %s in Sailthru - %s", email, unicode(exc))
return False
return True