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edx-platform/templates/help.html
2012-03-19 11:10:44 -04:00

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<%inherit file="main.html" />
<%block name="title"><title>Help - MITx 6.002x</title></%block>
<%include file="navigation.html" args="active_page='help'"/>
<section class="help main-content">
<h1>Help</h1>
<section class="self-help">
<h2>Self-help</h2>
<ul>
<li>Read
the <a href="http://mitx.mit.edu/6002x-faq.html">FAQ</a>
carefully</li>
<li>Check the <a href="/info">course updates</a> -- we will
announce major errors and issues there </li>
<li>Check whether the issues has been asked on
the <a href="/discussion">discussion forums</a>, and if not,
ask</li>
<li>Ask in the IRC channel (irc.mitx.mit.edu, channel #6002)]</li>
<li>Check the <a href="/info">course handouts.</a></li>
</ul>
</section>
<section class="help-email">
<h2>Help email</h2>
<p> If you can't solve your problems with self-help, we have several
e-mail addresses set up:</p>
<dl>
<dt>System-related questions</dt>
<dd><a href="mailto:technical@mitx.mit.edu">technical@mitx.mit.edu</a></dd>
<dt>Content-related questions</dt>
<dd><a href="mailto:content@mitx.mit.edu">content@mitx.mit.edu</a></dd>
<dt>Bug reports</dt>
<dd><a href="mailto:bugs@mitx.mit.edu">bugs@mitx.mit.edu</a></dd>
<dt>Suggestions</dt>
<dd><a href="mailto:suggestions@mitx.mit.edu">suggestions@mitx.mit.edu</a></dd>
</dl>
<p> Please bear in mind that while we read them, we do not
expect to have time to respond to all e-mails. For technical
questions, please make sure you are using the latest version
of <a href="http://www.mozilla.org/en-US/firefox/new/">Firefox</a>
or <a href="https://www.google.com/chrome/">Chrome</a>, and
include browser and version in your e-mail, as well as
screenshots or other pertinent details. </p>
</section>
</section>