Commit Graph

15 Commits

Author SHA1 Message Date
uzairr
266c8fe737 Add Manage User Feature to Support Tool
Support Team receive much requests from the users to disable their
accounts on edX.To fullfill their requests, Support has to contact
DevOps.To avoid it, a new feature is added which can easily disable
the user account.

LEARNER-3529
2018-01-30 12:16:44 +05:00
Tasawer Nawaz
82051d0312 zendesk proxy and front end of support form updated + filuploading is disbaled
LEARNER-3594
2017-12-20 22:16:31 +05:00
Tasawer Nawaz
8a78daa8c8 update design of support form + form will be shown only to logged in users
LEARNER-3288
2017-11-29 10:20:01 +05:00
Waheed Ahmed
a119d5b977 Added tag enterprise tickets functionality.
New support form should tag enterprise tickets.

LEARNER-2862
2017-11-15 16:24:12 +05:00
Tasawer Nawaz
a89042ab7c integrate zendesk with new single support form
LEARNER-2736
2017-11-14 20:43:08 +05:00
tasawernawaz
5d97f6a3b0 add success component on successfull form submission LEARNER-2735 2017-11-02 22:41:58 +05:00
tasawernawaz
d839d17714 update css and html/ add basics for react
LEARNER-2804
2017-10-25 11:12:26 +05:00
tasawernawaz
9d827b7e0c make username and courses dropdown dynamic
LEARNER-2679
2017-09-26 16:51:14 +05:00
tasawernawaz
07db2613d7 add single support form for contact us, html and css only
LEARNER-2580
2017-09-21 15:17:03 +05:00
Brian Jacobel
060b5bf97d Update escaping and safe-templating usage 2016-04-25 15:08:16 -04:00
Brian Jacobel
284cc17b1d Move manual refunds page to Mako 2016-04-25 15:08:16 -04:00
Robert Raposa
f555ffd585 Refactor and improve js_utils helpers
- Rename escape_json_dumps to dump_js_escaped_json
- Rename escape_js_string to js_escaped_string
- Update js_escaped_string to output empty string for None
- Introduce dump_html_escaped_json
- Move dump_js_escaped_json after the pipe as new best practice
- Introduce additional uses of helpers
- Introduce new djangolib directory and move js_utils
2016-02-03 17:13:21 -05:00
asadiqbal
37aebaa73b SOL-1492 2015-12-18 18:19:17 +05:00
Peter Fogg
a680919e8c Support tool for changing enrollments.
Allows support staff or global staff to view a list of a learner's
enrollments, and change enrollment modes. We generate a
ManualEnrollmentAudit record for these enrollment changes in order to
track updates. Additionally, enrollment changes are handled through
the enrollment API, which handles bookkeeping such as granting refunds
where appropriate.

ECOM-2825
2015-12-16 14:17:19 -05:00
Will Daly
ad9d9eb04e Support team UI for regenerating certificates
* Add new role for support staff.
* Move dashboard/support functionality into a new Django app called "support".
* Add support view for searching and regenerating certificates.
* Refactor certificates views into separate files.
2015-08-12 07:09:46 -07:00