Simon Chen
b34af45393
MST-157 Create a new program enrollments inspector support tool to help edX support members to inspect the existing states of program enrollees
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This reverts commit 37f3c3f829 .
2020-03-13 11:28:16 -04:00
David Ormsbee
37f3c3f829
Revert "MST-157 Create a new program enrollments inspector support tool to help edX support members to inspect the existing states of program enrollees"
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This reverts commit 9bdcb9c5f5 .
2020-03-12 17:28:58 -04:00
Simon Chen
9bdcb9c5f5
MST-157 Create a new program enrollments inspector support tool to help edX support members to inspect the existing states of program enrollees
2020-03-12 15:47:26 -04:00
adeelehsan
e18747a2e0
MicroMaster added in contact us form
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PROD-1229
2020-02-13 00:06:00 +05:00
adeelehsan
a41f992e10
MicroBachelor changed to Micro
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PROD-1229
2020-02-12 15:27:25 +05:00
adeel khan
c654c31db7
Merge pull request #22711 from edx/adeel/prod_1130_security_option_contact_form
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Add security option to contact us form
2020-01-06 16:30:02 +05:00
Adeel Khan
b849b14269
Add security option to contact us form
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PROD-1130
2020-01-06 14:12:59 +05:00
Adeel Khan
4765e93bd1
Add new options and remove duplicate ones
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PROD-1129
2020-01-06 13:58:56 +05:00
Jansen Kantor
4988999697
Jkantor/support ( #21541 )
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* refactor link_program_enrollments into it's own file, add support page
2019-09-05 13:35:43 -04:00
uzairr
789a48e27b
Update enrollment support view
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Currently, entitlement view is not displaying any message if there
are no records against a query.To improve user experience, changes
have been made so that a proper message would be displayed.
LEARNER-7155
2019-06-27 14:48:05 +05:00
usama sadiq
44475b9efc
Support Contact Form Updated
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- Changed the Subject text field to drop down.
- Added aditional text to guide learners to course forums.
2019-06-14 18:22:14 +05:00
Bill DeRusha
b43b174fdd
Set usable password when canceling user retirement
2018-09-21 14:18:57 -04:00
Kshitij Sobti
fcff921fdb
Linting fixes to improve quality report
2018-07-18 00:37:31 +05:30
Tasawer Nawaz
8868f07394
inactive enrollments in support tool
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LEARNER-4744
2018-07-02 19:02:43 +05:00
Albert St. Aubin
06af818322
Update the entitlement fulfilment logic to work with enrollment end
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[LEARNER-5275]
Update the endtitlement fulfillment logic to work for users who have
enrolled, enrollment window has closed, but upgrade window is still
open. These users should be able to use that enrollment on their course
run that they are enrolled in.
2018-06-22 07:48:35 -04:00
Michael Terry
f8b009fecc
Fix extracting i18n from jsx code
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React code (in jsx files) was not being extracted at all. Fixed this
by updating to edx-i18n-tools 0.4.5.
Also, template literals (feature of es2015) don't work well with
gettext at all. So convert those instances to HtmlUtils or
StringUtils interpolation calls.
FEDX-505
2018-05-02 15:21:45 -04:00
Waheed Ahmed
c16cbd7a54
Fix course selection on single support form.
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Use defaultValue instead of value attribute.
LEARNER-5126
2018-04-27 15:17:59 -04:00
Michael LoTurco
62ae6d4555
retrap focus for seat unenroll survey a11y
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learner-4715
2018-04-25 14:51:35 -04:00
Waheed Ahmed
2c09ebb208
Update support form to make course required.
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Update support form to auto select course and make course
selection required to submit form.
LEARNER-4254
2018-04-24 14:29:49 +05:00
Tasawer Nawaz
048329cf24
Merge pull request #17363 from edx/tasawer/learner-3962/translate-contact-us-form
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translate string on support form
2018-04-16 11:52:14 +05:00
McKenzie Welter
435c3c6338
mark support (re)issued entitlements as unrefundable
2018-04-12 12:16:37 -04:00
McKenzie Welter
300427be3f
move Create Entitlement button up and shrink username search bar
2018-04-10 14:54:33 -04:00
Tasawer Nawaz
67962748b2
add note on for logged out users on support form
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LEARNER-3783
2018-04-04 12:43:07 +05:00
Michael LoTurco
45175494ed
adjust bug-causing variable name
2018-03-28 08:42:59 -04:00
Alex Dusenbery
10be8bcd4e
add entitlement support creation and reissue
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Learner-3925
2018-03-23 17:10:46 -04:00
Michael LoTurco
be1b800475
Add Table to entitlement support app
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Learner-3925
2018-03-15 13:20:31 -04:00
Michael LoTurco
3e94c7573b
Add Store and Search Component
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Add search component to entitlement support app,
requires the addition of a Provider and store to
the EntitlementSupportPage componenet and wraps search
in a Main component to contain additional pieces of the
page as added
Learner-3925
2018-03-13 11:03:18 -04:00
Michael LoTurco
3b928e3e99
Adds EntitlementSupportView, Template, and base react element
2018-03-09 14:01:12 -05:00
Michael LoTurco
a117f6fa42
Add client api for entitlement support page
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Learner-3925
Learner-4388
2018-03-08 12:46:00 -05:00
Bill DeRusha
8ea03ad9d2
Create generic support ticket interface (remove zendesk specific code)
2018-02-16 14:58:11 -05:00
Tasawer Nawaz
0b04259856
translate string on support form
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LEARNER-3962
2018-01-31 15:28:28 +05:00
uzairr
266c8fe737
Add Manage User Feature to Support Tool
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Support Team receive much requests from the users to disable their
accounts on edX.To fullfill their requests, Support has to contact
DevOps.To avoid it, a new feature is added which can easily disable
the user account.
LEARNER-3529
2018-01-30 12:16:44 +05:00
Tasawer Nawaz
82051d0312
zendesk proxy and front end of support form updated + filuploading is disbaled
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LEARNER-3594
2017-12-20 22:16:31 +05:00
Eric Fischer
5bc6b31e29
eslint --fix
2017-12-08 14:38:41 -05:00
Tasawer Nawaz
8a78daa8c8
update design of support form + form will be shown only to logged in users
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LEARNER-3288
2017-11-29 10:20:01 +05:00
Waheed Ahmed
a119d5b977
Added tag enterprise tickets functionality.
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New support form should tag enterprise tickets.
LEARNER-2862
2017-11-15 16:24:12 +05:00
Tasawer Nawaz
a89042ab7c
integrate zendesk with new single support form
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LEARNER-2736
2017-11-14 20:43:08 +05:00
tasawernawaz
5d97f6a3b0
add success component on successfull form submission LEARNER-2735
2017-11-02 22:41:58 +05:00
tasawernawaz
d839d17714
update css and html/ add basics for react
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LEARNER-2804
2017-10-25 11:12:26 +05:00
attiyaishaque
383d61e08a
EDUCATOR-496 Display date in correct UTC format.
2017-06-09 14:23:01 +05:00
Brian Jacobel
ae8bc20b36
Run eslint autofixer on /lms
2016-08-05 15:29:20 -04:00
Andy Armstrong
d462c73fd8
Use the UI Toolkit's spec helpers.
2016-06-21 10:16:00 -04:00
muzaffaryousaf
1b0cda2430
Js test fixes for lms and lms-coffee.
2016-04-22 19:09:33 +05:00
cahrens
dd2a203677
Upgrade underscore to newest version.
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FEDX-24
2016-03-16 17:08:27 -04:00
Peter Fogg
b96a8bf6ff
Allow searching enrollments by email as well as username.
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This brings the enrollment support tool's UI in line with the other
support tools.
2015-12-30 16:53:31 -05:00
asadiqbal
37aebaa73b
SOL-1492
2015-12-18 18:19:17 +05:00
Peter Fogg
a680919e8c
Support tool for changing enrollments.
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Allows support staff or global staff to view a list of a learner's
enrollments, and change enrollment modes. We generate a
ManualEnrollmentAudit record for these enrollment changes in order to
track updates. Additionally, enrollment changes are handled through
the enrollment API, which handles bookkeeping such as granting refunds
where appropriate.
ECOM-2825
2015-12-16 14:17:19 -05:00
Will Daly
ad9d9eb04e
Support team UI for regenerating certificates
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* Add new role for support staff.
* Move dashboard/support functionality into a new Django app called "support".
* Add support view for searching and regenerating certificates.
* Refactor certificates views into separate files.
2015-08-12 07:09:46 -07:00