diff --git a/common/djangoapps/student/views/dashboard.py b/common/djangoapps/student/views/dashboard.py
index be52bf8360..fe3f139346 100644
--- a/common/djangoapps/student/views/dashboard.py
+++ b/common/djangoapps/student/views/dashboard.py
@@ -510,6 +510,14 @@ def _credit_statuses(user, course_enrollments):
                 status["provider_status_url"] = provider_info.get("status_url")
                 status["provider_id"] = provider_id
 
+                if not status["provider_name"] and not status["provider_status_url"]:
+                    status["error"] = True
+                    log.error(
+                        u"Could not find credit provider info for [%s] in [%s]. The user will not "
+                        u"be able to see his or her credit request status on the student dashboard.",
+                        provider_id, provider_info_by_id
+                    )
+
         statuses[course_key] = status
 
     return statuses
diff --git a/openedx/core/djangoapps/credit/models.py b/openedx/core/djangoapps/credit/models.py
index 4da884f872..11693fe9cd 100644
--- a/openedx/core/djangoapps/credit/models.py
+++ b/openedx/core/djangoapps/credit/models.py
@@ -184,8 +184,6 @@ class CreditProvider(TimeStampedModel):
             ]
 
             cache.set(cls.CREDIT_PROVIDERS_CACHE_KEY, credit_providers)
-        else:
-            log.info(u"Found %d credit providers from cache.", len(credit_providers))
 
         if providers_list:
             credit_providers = [provider for provider in credit_providers if provider['id'] in providers_list]