diff --git a/lms/djangoapps/support/static/support/js/manage_user_factory.js b/lms/djangoapps/support/static/support/js/manage_user_factory.js
new file mode 100644
index 0000000000..6e5e953984
--- /dev/null
+++ b/lms/djangoapps/support/static/support/js/manage_user_factory.js
@@ -0,0 +1,13 @@
+(function(define) {
+    'use strict';
+
+    define([
+        'underscore',
+        'support/js/views/manage_user'
+    ], function(_, ManageUserView) {
+        return function(options) {
+            var params = _.extend({el: '.manage-user-content'}, options);
+            return new ManageUserView(params).render();
+        };
+    });
+}).call(this, define || RequireJS.define);
diff --git a/lms/djangoapps/support/static/support/js/models/manage_user.js b/lms/djangoapps/support/static/support/js/models/manage_user.js
new file mode 100644
index 0000000000..0b6a26962e
--- /dev/null
+++ b/lms/djangoapps/support/static/support/js/models/manage_user.js
@@ -0,0 +1,30 @@
+(function(define) {
+    'use strict';
+    define(['backbone', 'underscore'], function(Backbone, _) {
+        return Backbone.Model.extend({
+
+            initialize: function(options) {
+                this.user = options.user || '';
+                this.baseUrl = options.baseUrl;
+            },
+
+            url: function() {
+                return this.baseUrl + this.user;
+            },
+            disableAccount: function() {
+                return $.ajax({
+                    url: this.url(),
+                    type: 'POST',
+                    contentType: 'application/json',
+                    data: JSON.stringify({
+                        username_or_email: this.get('username')
+                    }),
+                    success: _.bind(function(response) {
+                        this.set('response', response.success_msg);
+                        this.set('status', response.status);
+                    }, this)
+                });
+            }
+        });
+    });
+}).call(this, define || RequireJS.define);
diff --git a/lms/djangoapps/support/static/support/js/views/manage_user.js b/lms/djangoapps/support/static/support/js/views/manage_user.js
new file mode 100644
index 0000000000..c4d5168292
--- /dev/null
+++ b/lms/djangoapps/support/static/support/js/views/manage_user.js
@@ -0,0 +1,82 @@
+(function(define) {
+    'use strict';
+    define([
+        'backbone',
+        'underscore',
+        'moment',
+        'edx-ui-toolkit/js/utils/html-utils',
+        'support/js/models/manage_user',
+        'text!support/templates/manage_user.underscore'
+    ], function(Backbone, _, moment, HtmlUtils, ManageUserModel, manageUserTemplate) {
+        return Backbone.View.extend({
+            manageUserTpl: HtmlUtils.template(manageUserTemplate),
+
+            events: {
+                'submit .manage-user-form': 'search',
+                'click .disable-account-btn': 'disableAccount'
+            },
+            initialize: function(options) {
+                var user = options.user;
+                this.initialUser = user;
+                this.userSupportUrl = options.userSupportUrl;
+                this.user_profile = new ManageUserModel({
+                    user: user,
+                    baseUrl: options.userDetailUrl
+                });
+                this.user_profile.on('change', _.bind(this.render, this));
+            },
+            render: function() {
+                var user = this.user_profile.user;
+                HtmlUtils.setHtml(this.$el, this.manageUserTpl({
+                    user: user,
+                    user_profile: this.user_profile,
+                    formatDate: function(date) {
+                        return date ? moment.utc(date).format('lll z') : 'N/A';
+                    }
+                }));
+
+                this.checkInitialSearch();
+                return this;
+            },
+
+            /*
+             * Check if the URL has provided an initial search, and
+             * perform that search if so.
+             */
+            checkInitialSearch: function() {
+                if (this.initialUser) {
+                    delete this.initialUser;
+                    this.$('.manage-user-form').submit();
+                }
+            },
+
+            /*
+             * Return the user's search string.
+             */
+            getSearchString: function() {
+                return this.$('#manage-user-query-input').val();
+            },
+
+            /*
+             * Perform the search. Renders the view on success.
+             */
+            search: function(event) {
+                event.preventDefault();
+                this.user_profile.user = this.getSearchString();
+                this.user_profile.fetch({
+                    success: _.bind(function() {
+                        this.user_profile.set('response', '');
+                        this.user_profile.set(
+                            'date_joined',
+                            moment(this.user_profile.get('date_joined')).format('YYYY-MM-DD')
+                        );
+                        this.render();
+                    }, this)
+                });
+            },
+            disableAccount: function() {
+                this.user_profile.disableAccount();
+            }
+        });
+    });
+}).call(this, define || RequireJS.define);
diff --git a/lms/djangoapps/support/static/support/templates/manage_user.underscore b/lms/djangoapps/support/static/support/templates/manage_user.underscore
new file mode 100644
index 0000000000..96027d11fd
--- /dev/null
+++ b/lms/djangoapps/support/static/support/templates/manage_user.underscore
@@ -0,0 +1,46 @@
+<div class="manage-user-search">
+    <form class="manage-user-form">
+        <label class="sr" for="manage-user-query-input"><%- gettext('Search') %></label>
+        <input
+            id="manage-user-query-input"
+            type="text"
+            name="query"
+            value="<%- user %>"
+            placeholder="<%- gettext('Username') %>">
+        </input>
+        <input type="submit" value="<%- gettext('Search') %>" class="btn-disable-on-submit"></input>
+    </form>
+</div>
+
+<% if (user_profile.get('username') !== undefined) { %>
+<div class="manage-user-results">
+  <table id="manage-user-table" class="manage-user-table display compact nowrap">
+    <thead>
+      <tr>
+        <th><%- gettext('Username') %></th>
+        <th><%- gettext('Email') %></th>
+        <th><%- gettext('Date Joined') %></th>
+        <th><%- gettext('Password Status') %></th>
+        <th><%- gettext('Action') %></th>
+      </tr>
+    </thead>
+    <tbody>
+      <tr>
+        <td><% print(user_profile.get('username')) %></td>
+        <td><% print(user_profile.get('email')) %></td>
+        <td><% print(user_profile.get('date_joined')) %></td>
+        <td><% print(user_profile.get('status')) %></td>
+        <td>
+          <button class="disable-account-btn">
+            <%- gettext('Disable Account') %>
+          </button>
+        </td>
+      </tr>
+    </tbody>
+   </table>
+</div>
+<% } %>
+
+<% if (user_profile.get('response')) {%>
+    <span><% print(user_profile.get('response')) %></span>
+<% } %>
diff --git a/lms/djangoapps/support/tests/test_views.py b/lms/djangoapps/support/tests/test_views.py
index 70715ab341..05cf547969 100644
--- a/lms/djangoapps/support/tests/test_views.py
+++ b/lms/djangoapps/support/tests/test_views.py
@@ -10,6 +10,7 @@ from datetime import datetime, timedelta
 
 import ddt
 import pytest
+from django.contrib.auth.models import User
 from django.core.urlresolvers import reverse
 from django.db.models import signals
 from nose.plugins.attrib import attr
@@ -44,6 +45,51 @@ class SupportViewTestCase(ModuleStoreTestCase):
         self.assertTrue(success, msg="Could not log in")
 
 
+class SupportViewManageUserTests(SupportViewTestCase):
+    """
+    Base class for support view tests.
+    """
+
+    def setUp(self):
+        """Make the user support staff"""
+        super(SupportViewManageUserTests, self).setUp()
+        SupportStaffRole().add_users(self.user)
+
+    def test_get_support_form(self):
+        """
+        Tests Support View to return Manage User Form
+        """
+        url = reverse('support:manage_user')
+        response = self.client.get(url)
+        self.assertEqual(response.status_code, 200)
+
+    def test_get_form_with_user_info(self):
+        """
+        Tests Support View to return Manage User Form
+        with user info
+        """
+        url = reverse('support:manage_user_detail') + self.user.username
+        response = self.client.get(url)
+        data = json.loads(response.content)
+        self.assertEqual(data['username'], self.user.username)
+
+    def test_disable_user_account(self):
+        """
+        Tests Support View to disable the user account
+        """
+        test_user = UserFactory(
+            username='foobar', email='foobar@foobar.com', password='foobar'
+        )
+        url = reverse('support:manage_user_detail') + test_user.username
+        response = self.client.post(url, data={
+            'username_or_email': test_user.username
+        })
+        data = json.loads(response.content)
+        self.assertEqual(data['success_msg'], 'User Disabled Successfully')
+        test_user = User.objects.get(username=test_user.username, email=test_user.email)
+        self.assertEqual(test_user.has_usable_password(), False)
+
+
 @attr(shard=3)
 @ddt.ddt
 class SupportViewAccessTests(SupportViewTestCase):
@@ -59,7 +105,9 @@ class SupportViewAccessTests(SupportViewTestCase):
             'support:certificates',
             'support:refund',
             'support:enrollment',
-            'support:enrollment_list'
+            'support:enrollment_list',
+            'support:manage_user',
+            'support:manage_user_detail'
         ), (
             (GlobalStaff, True),
             (SupportStaffRole, True),
@@ -85,7 +133,9 @@ class SupportViewAccessTests(SupportViewTestCase):
         "support:certificates",
         "support:refund",
         "support:enrollment",
-        "support:enrollment_list"
+        "support:enrollment_list",
+        "support:manage_user",
+        "support:manage_user_detail"
     )
     def test_require_login(self, url_name):
         url = reverse(url_name)
diff --git a/lms/djangoapps/support/urls.py b/lms/djangoapps/support/urls.py
index 2334dd3163..5c5019984e 100644
--- a/lms/djangoapps/support/urls.py
+++ b/lms/djangoapps/support/urls.py
@@ -18,4 +18,10 @@ urlpatterns = [
         views.EnrollmentSupportListView.as_view(),
         name="enrollment_list"
     ),
+    url(r'^manage_user/?$', views.ManageUserSupportView.as_view(), name="manage_user"),
+    url(
+        r'^manage_user/(?P<username_or_email>[\w.@+-]+)?$',
+        views.ManageUserDetailView.as_view(),
+        name="manage_user_detail"
+    ),
 ]
diff --git a/lms/djangoapps/support/views/__init__.py b/lms/djangoapps/support/views/__init__.py
index fa1d3c46a9..55db08fce7 100644
--- a/lms/djangoapps/support/views/__init__.py
+++ b/lms/djangoapps/support/views/__init__.py
@@ -6,3 +6,4 @@ from .index import *
 from .certificate import *
 from .enrollments import *
 from .refund import *
+from .manage_user import *
diff --git a/lms/djangoapps/support/views/index.py b/lms/djangoapps/support/views/index.py
index 5085554d25..e1ccb0ebb6 100644
--- a/lms/djangoapps/support/views/index.py
+++ b/lms/djangoapps/support/views/index.py
@@ -26,6 +26,11 @@ SUPPORT_INDEX_URLS = [
         "name": _("Enrollment"),
         "description": _("View and update learner enrollments."),
     },
+    {
+        "url": reverse_lazy("support:manage_user"),
+        "name": _("Manage User"),
+        "description": _("Disable User Account"),
+    },
 ]
 
 
diff --git a/lms/djangoapps/support/views/manage_user.py b/lms/djangoapps/support/views/manage_user.py
new file mode 100644
index 0000000000..5d08260c19
--- /dev/null
+++ b/lms/djangoapps/support/views/manage_user.py
@@ -0,0 +1,66 @@
+"""
+Support tool for disabling user accounts.
+"""
+from django.contrib.auth import get_user_model
+from django.core.urlresolvers import reverse
+from django.db.models import Q
+from django.utils.decorators import method_decorator
+from django.utils.translation import ugettext as _
+from django.views.generic import View
+from rest_framework.generics import GenericAPIView
+from rest_framework.response import Response
+
+from edxmako.shortcuts import render_to_response
+from lms.djangoapps.support.decorators import require_support_permission
+from openedx.core.djangoapps.user_api.accounts.serializers import AccountUserSerializer
+from util.json_request import JsonResponse
+
+
+class ManageUserSupportView(View):
+    """
+    View for viewing and managing user accounts, used by the
+    support team.
+    """
+
+    @method_decorator(require_support_permission)
+    def get(self, request):
+        """Render the manage user support tool view."""
+        return render_to_response('support/manage_user.html', {
+            _('username'): request.GET.get('user', ''),
+            _('user_support_url'): reverse('support:manage_user'),
+            _('user_detail_url'): reverse('support:manage_user_detail')
+        })
+
+
+class ManageUserDetailView(GenericAPIView):
+    """
+    Allows viewing and disabling learner accounts by support
+    staff.
+    """
+
+    @method_decorator(require_support_permission)
+    def get(self, request, username_or_email):
+        """
+        Returns details for the given user, along with
+        information about its username and joining date.
+        """
+        try:
+            user = get_user_model().objects.get(
+                Q(username=username_or_email) | Q(email=username_or_email)
+            )
+            data = AccountUserSerializer(user, context={'request': request}).data
+            data['status'] = _('Usable') if user.has_usable_password() else _('Unusable')
+            return JsonResponse(data)
+        except get_user_model().DoesNotExist:
+            return JsonResponse([])
+
+    @method_decorator(require_support_permission)
+    def post(self, request, username_or_email):
+        """Allows support staff to disable a user's account."""
+        user = get_user_model().objects.get(
+            Q(username=username_or_email) | Q(email=username_or_email)
+        )
+        user.set_unusable_password()
+        user.save()
+        password_status = _('Usable') if user.has_usable_password() else _('Unusable')
+        return JsonResponse({'success_msg': _('User Disabled Successfully'), 'status': password_status})
diff --git a/lms/static/lms/js/build.js b/lms/static/lms/js/build.js
index b994a38848..20765e64dd 100644
--- a/lms/static/lms/js/build.js
+++ b/lms/static/lms/js/build.js
@@ -45,6 +45,7 @@
             'lms/js/preview/preview_factory',
             'support/js/certificates_factory',
             'support/js/enrollment_factory',
+            'support/js/manage_user_factory',
             'teams/js/teams_tab_factory',
             'js/dateutil_factory'
         ]),
diff --git a/lms/static/sass/views/_support.scss b/lms/static/sass/views/_support.scss
index 22c9bfa62c..b64f6e3c6d 100644
--- a/lms/static/sass/views/_support.scss
+++ b/lms/static/sass/views/_support.scss
@@ -16,6 +16,13 @@
   }
 }
 
+.manage-user-search{
+  margin: 40px 0;
+
+  input[name="query"] {
+    width: 350px;
+  }
+}
 
 .certificates-results {
   table {
@@ -146,6 +153,37 @@
   }
 }
 
+.manage-user-results {
+
+  .manage-user-table {
+    display: inline-block;
+  }
+
+  th {
+    @extend %t-title7;
+    text-align: center;
+  }
+
+  td{
+    padding: 0 23px;
+  }
+
+  .disable-account-btn,
+  .disable-account-btn:hover {
+    @extend %t-action4;
+    letter-spacing: normal;
+    text-transform: none;
+    background-image: none;
+    border: none;
+    box-shadow: none;
+    text-shadow: none;
+  }
+}
+
+.manage-user-content{
+  text-align: center;
+}
+
 .contact-us-wrapper {
   min-width: auto;
 
diff --git a/lms/templates/support/manage_user.html b/lms/templates/support/manage_user.html
new file mode 100644
index 0000000000..61ef5262a2
--- /dev/null
+++ b/lms/templates/support/manage_user.html
@@ -0,0 +1,31 @@
+<%page expression_filter="h"/>
+
+<%!
+from django.utils.translation import ugettext as _
+from openedx.core.djangolib.js_utils import js_escaped_string
+%>
+
+<%namespace name='static' file='../static_content.html'/>
+
+<%inherit file="../main.html" />
+
+<%block name="js_extra">
+<%static:require_module module_name="support/js/manage_user_factory" class_name="ManageUserFactory">
+    new ManageUserFactory({
+        user: '${username | n, js_escaped_string}',
+        userSupportUrl: '${user_support_url | n, js_escaped_string}',
+        userDetailUrl: '${user_detail_url | n, js_escaped_string}'
+    });
+</%static:require_module>
+</%block>
+
+<%block name="pagetitle">
+${_("Manage User")}
+</%block>
+
+<%block name="content">
+<section class="container outside-app">
+  <h1>${_("Student Support: Manage User")}</h1>
+  <div class="manage-user-content"></div>
+</section>
+</%block>