diff --git a/activation_email.txt b/activation_email.txt
index 0bd636428c..21a09335c7 100644
--- a/activation_email.txt
+++ b/activation_email.txt
@@ -6,4 +6,5 @@ into your web browser's address bar:
 http://${ site }/activate/${ key }
 
 If you didn't request this, you don't need to do anything; you won't
-receive any more email from us. 
+receive any more email from us. Please do not reply to this e-mail; if
+you require assistance, check the help section of the MITx web site.
diff --git a/mitx_help.html b/mitx_help.html
index ab0c28a23e..0be0e5e891 100644
--- a/mitx_help.html
+++ b/mitx_help.html
@@ -5,7 +5,9 @@
     <section class="help-email">
       <h2>Help &amp; Feedback</h2>
       <p> If run into problems signing up for the web site which you
-      cannot resolve on your own, you can reach us at:</p>
+      cannot resolve on your own, please check
+      the <a href="http://mitx.mit.edu/6002x-faq.html">Frequently
+      Asked Questions</a>. you can reach us at:</p>
       <dl>
         <dt>System-related questions</dt>
         <dd><a href="mailto:technical@mitx.mit.edu">technical@mitx.mit.edu</a></dd>