diff --git a/lms/djangoapps/support/tests/test_refund.py b/lms/djangoapps/support/tests/test_refund.py
index e2619c2025..e68d64b1d7 100644
--- a/lms/djangoapps/support/tests/test_refund.py
+++ b/lms/djangoapps/support/tests/test_refund.py
@@ -7,6 +7,8 @@ so we can easily deprecate it once the transition from shoppingcart
 to the E-Commerce service is complete.
 
 """
+from __future__ import absolute_import
+
 import datetime
 
 import pytz
diff --git a/lms/djangoapps/support/tests/test_views.py b/lms/djangoapps/support/tests/test_views.py
index a4c67cf2e3..1ec44bd791 100644
--- a/lms/djangoapps/support/tests/test_views.py
+++ b/lms/djangoapps/support/tests/test_views.py
@@ -3,15 +3,18 @@
 Tests for support views.
 """
 
+from __future__ import absolute_import
+
 import itertools
 import json
 import re
 from datetime import datetime, timedelta
 
 import ddt
+import six
 from django.contrib.auth.models import User
-from django.urls import reverse
 from django.db.models import signals
+from django.urls import reverse
 from pytz import UTC
 
 from common.test.utils import disable_signal
@@ -194,10 +197,10 @@ class SupportViewCertificatesTests(SupportViewTestCase):
 
     def test_certificates_along_with_course_filter(self):
         # Check that an initial filter is passed to the JavaScript client.
-        url = reverse("support:certificates") + "?user=student@example.com&course_id=" + unicode(self.course.id)
+        url = reverse("support:certificates") + "?user=student@example.com&course_id=" + six.text_type(self.course.id)
         response = self.client.get(url)
         self.assertContains(response, "userFilter: 'student@example.com'")
-        self.assertContains(response, "courseFilter: '" + unicode(self.course.id) + "'")
+        self.assertContains(response, "courseFilter: '" + six.text_type(self.course.id) + "'")
 
 
 @ddt.ddt
@@ -248,7 +251,7 @@ class SupportViewEnrollmentsTests(SharedModuleStoreTestCase, SupportViewTestCase
             'mode': CourseMode.AUDIT,
             'manual_enrollment': {},
             'user': self.student.username,
-            'course_id': unicode(self.course.id),
+            'course_id': six.text_type(self.course.id),
             'is_active': True,
             'verified_upgrade_deadline': None,
         }, data[0])
@@ -282,7 +285,7 @@ class SupportViewEnrollmentsTests(SharedModuleStoreTestCase, SupportViewTestCase
             kwargs={'username_or_email': getattr(self.student, search_string_type)}
         )
         response = self.client.post(url, data={
-            'course_id': unicode(self.course.id),
+            'course_id': six.text_type(self.course.id),
             'old_mode': CourseMode.AUDIT,
             'new_mode': CourseMode.VERIFIED,
             'reason': 'Financial Assistance'
@@ -318,7 +321,7 @@ class SupportViewEnrollmentsTests(SharedModuleStoreTestCase, SupportViewTestCase
         # `self` isn't available from within the DDT declaration, so
         # assign the course ID here
         if 'course_id' in data and data['course_id'] is None:
-            data['course_id'] = unicode(self.course.id)
+            data['course_id'] = six.text_type(self.course.id)
         response = self.client.post(self.url, data)
         self.assertEqual(response.status_code, 400)
         self.assertIsNotNone(re.match(error_message, response.content))
@@ -403,7 +406,7 @@ class SupportViewEnrollmentsTests(SharedModuleStoreTestCase, SupportViewTestCase
             kwargs={'username_or_email': getattr(self.student, search_string_type)}
         )
         response = self.client.post(url, data={
-            'course_id': unicode(self.course.id),
+            'course_id': six.text_type(self.course.id),
             'old_mode': CourseMode.AUDIT,
             'new_mode': new_mode,
             'reason': 'Financial Assistance'
diff --git a/lms/djangoapps/support/views/certificate.py b/lms/djangoapps/support/views/certificate.py
index 246f528974..4bd7b78669 100644
--- a/lms/djangoapps/support/views/certificate.py
+++ b/lms/djangoapps/support/views/certificate.py
@@ -1,8 +1,9 @@
 """
 Certificate tool in the student support app.
 """
-import urllib
+from __future__ import absolute_import
 
+from six.moves.urllib.parse import unquote, quote_plus  # pylint: disable=import-error
 from django.utils.decorators import method_decorator
 from django.views.generic import View
 
@@ -25,14 +26,13 @@ class CertificatesSupportView(View):
 
     Most of the heavy lifting is performed client-side through API
     calls directly to the certificates app.
-
     """
 
     @method_decorator(require_support_permission)
     def get(self, request):
         """Render the certificates support view. """
         context = {
-            "user_filter": urllib.unquote(urllib.quote_plus(request.GET.get("user", ""))),
+            "user_filter": unquote(quote_plus(request.GET.get("user", ""))),
             "course_filter": request.GET.get("course_id", "")
         }
         return render_to_response("support/certificates.html", context)
diff --git a/lms/djangoapps/support/views/contact_us.py b/lms/djangoapps/support/views/contact_us.py
index b1661d914b..1b2f07c36a 100644
--- a/lms/djangoapps/support/views/contact_us.py
+++ b/lms/djangoapps/support/views/contact_us.py
@@ -1,14 +1,16 @@
 """
 Signle support contact view
 """
+from __future__ import absolute_import
+
 from django.conf import settings
 from django.http import Http404
 from django.views.generic import View
-from edxmako.shortcuts import render_to_response
-from student.models import CourseEnrollment
 
+from edxmako.shortcuts import render_to_response
 from openedx.core.djangoapps.site_configuration import helpers as configuration_helpers
 from openedx.features.enterprise_support import api as enterprise_api
+from student.models import CourseEnrollment
 
 
 class ContactUsView(View):
diff --git a/lms/djangoapps/support/views/course_entitlements.py b/lms/djangoapps/support/views/course_entitlements.py
index f6186bcc75..912e38f075 100644
--- a/lms/djangoapps/support/views/course_entitlements.py
+++ b/lms/djangoapps/support/views/course_entitlements.py
@@ -1,6 +1,8 @@
 """
 Support tool for changing and granting course entitlements
 """
+from __future__ import absolute_import
+
 from django.utils.decorators import method_decorator
 from django.views.generic import View
 
diff --git a/lms/djangoapps/support/views/enrollments.py b/lms/djangoapps/support/views/enrollments.py
index 51b5de9ce4..a6f12c76cc 100644
--- a/lms/djangoapps/support/views/enrollments.py
+++ b/lms/djangoapps/support/views/enrollments.py
@@ -1,11 +1,14 @@
 """
 Support tool for changing course enrollments.
 """
+from __future__ import absolute_import
+
+import six
 from django.contrib.auth.models import User
-from django.urls import reverse
 from django.db import transaction
 from django.db.models import Q
 from django.http import HttpResponseBadRequest
+from django.urls import reverse
 from django.utils.decorators import method_decorator
 from django.views.generic import View
 from opaque_keys import InvalidKeyError
@@ -101,7 +104,7 @@ class EnrollmentSupportListView(GenericAPIView):
             return HttpResponseBadRequest(
                 u'Could not find enrollment for user {username} in course {course}.'.format(
                     username=username_or_email,
-                    course=unicode(course_key)
+                    course=six.text_type(course_key)
                 )
             )
         try:
diff --git a/lms/djangoapps/support/views/feature_based_enrollments.py b/lms/djangoapps/support/views/feature_based_enrollments.py
index 89c3ab5583..94d524bc35 100644
--- a/lms/djangoapps/support/views/feature_based_enrollments.py
+++ b/lms/djangoapps/support/views/feature_based_enrollments.py
@@ -1,16 +1,19 @@
 """
 Support tool for viewing course duration information
 """
+from __future__ import absolute_import
+
 from django.core.exceptions import ObjectDoesNotExist
 from django.utils.decorators import method_decorator
 from django.views.generic import View
-from edxmako.shortcuts import render_to_response
-from lms.djangoapps.support.decorators import require_support_permission
 from opaque_keys import InvalidKeyError
 from opaque_keys.edx.keys import CourseKey
-from openedx.features.course_duration_limits.models import CourseDurationLimitConfig
-from openedx.features.content_type_gating.models import ContentTypeGatingConfig
+
+from edxmako.shortcuts import render_to_response
+from lms.djangoapps.support.decorators import require_support_permission
 from openedx.core.djangoapps.content.course_overviews.models import CourseOverview
+from openedx.features.content_type_gating.models import ContentTypeGatingConfig
+from openedx.features.course_duration_limits.models import CourseDurationLimitConfig
 
 
 class FeatureBasedEnrollmentsSupportView(View):
diff --git a/lms/djangoapps/support/views/index.py b/lms/djangoapps/support/views/index.py
index 5bd0ea07a9..1138922e1a 100644
--- a/lms/djangoapps/support/views/index.py
+++ b/lms/djangoapps/support/views/index.py
@@ -1,6 +1,8 @@
 """
 Index view for the support app.
 """
+from __future__ import absolute_import
+
 from django.urls import reverse_lazy
 from django.utils.translation import ugettext_lazy as _
 
diff --git a/lms/djangoapps/support/views/manage_user.py b/lms/djangoapps/support/views/manage_user.py
index f5ca57a480..1d4948b0d1 100644
--- a/lms/djangoapps/support/views/manage_user.py
+++ b/lms/djangoapps/support/views/manage_user.py
@@ -1,9 +1,11 @@
 """
 Support tool for disabling user accounts.
 """
+from __future__ import absolute_import
+
 from django.contrib.auth import get_user_model
-from django.urls import reverse
 from django.db.models import Q
+from django.urls import reverse
 from django.utils.decorators import method_decorator
 from django.utils.translation import ugettext as _
 from django.views.generic import View
diff --git a/lms/djangoapps/support/views/refund.py b/lms/djangoapps/support/views/refund.py
index 2617c1b6bc..5c8718a643 100644
--- a/lms/djangoapps/support/views/refund.py
+++ b/lms/djangoapps/support/views/refund.py
@@ -10,6 +10,8 @@ with an E-Commerce service that supports automatic refunds.  Once that
 transition is complete, we can remove this view.
 
 """
+from __future__ import absolute_import
+
 import logging
 
 from django import forms
@@ -81,7 +83,7 @@ class RefundForm(forms.Form):
             # this is a two-step form: first look up the data, then issue the refund.
             # first time through, set the hidden "confirmed" field to true and then redisplay the form
             # second time through, do the unenrollment/refund.
-            data = dict(self.data.items())
+            data = dict(list(self.data.items()))
             self.cleaned_data['confirmed'] = data['confirmed'] = 'true'
             self.data = data
             is_valid = False