+
SALES ENGINEER, BUSINESS DEVELOPMENT TEAM
+
A great relationship with edX begins long before the first student signs up. We are
+looking for some talented, self-motivated people to help set a solid foundation for
+our emerging corporate customers, NGO’s, and governmental partners. As the Sales
+Engineer you will be expected to provide oversight if requested over more junior
+staff. This may include skills development, knowledge transfer, sharing technical
+expertise, and review of demos prior to presentation. The Sales Engineer should
+have familiarity with instructional design and competency in that area is a plus.
+
+
Experience teaching and mentoring, needs assessment and prior management
+responsibility, and LMS experience, also a plus. This is a team atmosphere with
+many constituencies working to develop a new global perspective regarding higher
+education and online learning. Respect and patience, along with knowledge and
+understanding of the development process is critical to success in order to maintain
+strong bonds between development teams, sales team, and prospect/client
+implementation teams. In addition the Sales Engineer may also work with our
+xUniversity partners and the affiliated professors joining the edX movement. This
+position requires customer facing skills, comfort in demonstrating the product, and
+ability to code ‘demos’ as required. Additionally you will be contributing to
+proposals, so clear documentation and writing skills are critical. The job will
+require travel to client sites around the US upon occasion, and possibly
+internationally as well. Job also requires good speaking skills, and a willingness and
+ability to communicate clearly and respond quickly to prospect and customer
+requests. This is a salaried position and will on occasion require work and
+responsiveness to both the edX team and customers ‘after hours’. This position
+reports to the VP, Business Development and will be dotted lined to the
+development and program management teams.
+
Responsibilities:
+
+ - Can code demos and evaluate demos of others
+ - Prepare and deliver standard and custom demonstrations
+ - Handle all pre-sales technical issues professionally and efficiently
+ - Maintain in-depth knowledge of products and pending new releases
+ - Maintain a working knowledge of documentation and training
+ - Maintain a working knowledge of workflow systems
+ - Respond to technical questions from universities looking to expand their on-line offerings
+ - Provide feedback to Product Development regarding new features, improving product performance, and eliminating bugs in the product
+ - Prepare Professional Services for efficient onboarding – professionally managing the transition from pre-sales to post-sales
+ - Deliver high-level presentation and associated ‘click-thru’ demonstrations
+ - and be able to customize to prospect’s requirements
+ - Understand and articulate the underlying technology concepts
+ - Understand and articulate how all products components fit together technically as well as how they integrate and work with external technologies and cross functional applications found within clients organizations.
+ - Build relationships with our prospects and universities, to be viewed as a trusted training partner.
+
+
Qualifications:
+
+ - Minimum of 5 years of experience working closely with relationship based sales organizations, preferably in an educational technology organization.
+ - Excellent interpersonal skills including proven presentation and facilitation skills.
+ - Strong oral and written communication skills.
+ - Flexibility to work on a variety of initiatives; prior startup experience preferred.
+ - Outstanding work ethic, results-oriented, and creative/innovative style.
+ - Proactive, optimistic approach to problem solving.
+ - Commitment to constant personal and organizational improvement.
+ - Willingness to travel to partner sites as needed.
+ - Lean and Agile thinking and training. Experienced in Scrum or kanban.
+ - Bachelors or Master’s in Education, organizational learning, or other related field preferred. But we're all about education, so let us know how you gained what you need to succeed in this role: projects after completing 6.00x or CS50x, Xbox cheevos, on-line guilds led, large scale innovations championed.
+
+
+
If you are interested in this position, please send an email to jobs@edx.org.
+