diff --git a/lms/envs/aws.py b/lms/envs/aws.py
index e00eef54c2..0a573dd0c7 100644
--- a/lms/envs/aws.py
+++ b/lms/envs/aws.py
@@ -326,7 +326,7 @@ META_UNIVERSITIES = ENV_TOKENS.get('META_UNIVERSITIES', {})
 COMMENTS_SERVICE_URL = ENV_TOKENS.get("COMMENTS_SERVICE_URL", '')
 COMMENTS_SERVICE_KEY = ENV_TOKENS.get("COMMENTS_SERVICE_KEY", '')
 CERT_QUEUE = ENV_TOKENS.get("CERT_QUEUE", 'test-pull')
-ZENDESK_URL = ENV_TOKENS.get("ZENDESK_URL")
+ZENDESK_URL = ENV_TOKENS.get('ZENDESK_URL', ZENDESK_URL)
 FEEDBACK_SUBMISSION_EMAIL = ENV_TOKENS.get("FEEDBACK_SUBMISSION_EMAIL")
 MKTG_URLS = ENV_TOKENS.get('MKTG_URLS', MKTG_URLS)