diff --git a/6002x-faq.html b/6002x-faq.html
index cd817014a6..73e04e8a7e 100644
--- a/6002x-faq.html
+++ b/6002x-faq.html
@@ -61,10 +61,13 @@ so you can login, begin to get familiar with the site and start the
 course.</p>
 
 <a name="login" ></a>
-<h2> Why is there no log-in button?</h2>
+<h2> I can't log in</h2>
 
 <p> You will not be able to log into the course until either the
-starting date, or shortly before.</p>
+starting date, or shortly before. If you have problems logging in once
+the course has started, please verify that you are using the latest
+version of either Firefox or Google Chrome, and have JavaScript and
+cookies enabled. </p>
 
 <a name="schedule" ></a>
 <h2> Does the class have a schedule?</h2>