diff --git a/common/djangoapps/util/views.py b/common/djangoapps/util/views.py index c087e99cb5..1065140f5d 100644 --- a/common/djangoapps/util/views.py +++ b/common/djangoapps/util/views.py @@ -49,7 +49,10 @@ class _ZendeskApi(object): settings.ZENDESK_USER, settings.ZENDESK_API_KEY, use_api_token=True, - api_version=2 + api_version=2, + # As of 2012-05-08, Zendesk is using a CA that is not + # installed on our servers + client_args={"disable_ssl_certificate_validation": True} ) def create_ticket(self, ticket):