diff --git a/cms/templates/settings.html b/cms/templates/settings.html
index 744f9cb112..2c27c2562d 100644
--- a/cms/templates/settings.html
+++ b/cms/templates/settings.html
@@ -105,7 +105,10 @@ require(["domReady!", "jquery", "js/models/settings/course_details", "js/views/s
           <div class="notice notice-incontext notice-workflow">
             <h3 class="title">${_("Promoting Your Course with edX")}</h3>
             <div class="copy">
-              <p>${_('Your course summary page will not be viewable until your course has been announced. To provide content for the page and preview it, follow the instructions provided by your <abbr title="Program Manager">PM</abbr> or Conrad Warre <a rel="email" class="action action-email" href="mailto:conrad@edx.org">(conrad@edx.org)</a>.')}</p>
+              <p>${_('Your course summary page will not be viewable until your '
+                      'course has been announced. To provide content for the '
+                      'page and preview it, follow the instructions provided '
+                      'by your <abbr title="Program Manager">PM</abbr>.')}</p>
             </div>
           </div>
           % endif
diff --git a/lms/djangoapps/open_ended_grading/staff_grading_service.py b/lms/djangoapps/open_ended_grading/staff_grading_service.py
index ba8009ece3..55ab87a8f0 100644
--- a/lms/djangoapps/open_ended_grading/staff_grading_service.py
+++ b/lms/djangoapps/open_ended_grading/staff_grading_service.py
@@ -7,6 +7,7 @@ import logging
 
 from django.conf import settings
 from django.http import HttpResponse, Http404
+from django.utils.translation import ugettext as _
 
 from xmodule.course_module import CourseDescriptor
 from xmodule.open_ended_grading_classes.grading_service_module import GradingService, GradingServiceError
@@ -21,7 +22,14 @@ from open_ended_grading.utils import does_location_exist
 
 log = logging.getLogger(__name__)
 
-STAFF_ERROR_MESSAGE = 'Could not contact the external grading server.  Please contact the development team.  If you do not have a point of contact, you can contact Vik at vik@edx.org.'
+STAFF_ERROR_MESSAGE = _(
+    u'Could not contact the external grading server. Please contact the '
+    u'development team at {email}.'
+).format(
+    email=u'<a href="mailto:{tech_support_email}>{tech_support_email}</a>'.format(
+        tech_support_email=settings.TECH_SUPPORT_EMAIL
+    )
+)
 
 
 class MockStaffGradingService(object):