From 510c8927426c42b35c48ae0090f0d13ccd859386 Mon Sep 17 00:00:00 2001 From: Kyle McCormick Date: Wed, 8 Apr 2020 11:19:12 -0400 Subject: [PATCH] Reword photo verification instrutions * Clarify device requirements. * Clarify that one's photo does not need to exactly match the photo on their ID. * Clarify why we need the photo. * Clarify that the ID need not be government issued. Rewordings were suggested by Learner Support team. EDUCATOR-5012 --- .../verify_student/face_photo_step.underscore | 11 +++++------ lms/templates/verify_student/id_photo_step.underscore | 6 +++--- .../verify_student/review_photos_step.underscore | 1 - 3 files changed, 8 insertions(+), 10 deletions(-) diff --git a/lms/templates/verify_student/face_photo_step.underscore b/lms/templates/verify_student/face_photo_step.underscore index c6ee935abb..eac689602f 100644 --- a/lms/templates/verify_student/face_photo_step.underscore +++ b/lms/templates/verify_student/face_photo_step.underscore @@ -3,12 +3,12 @@

<%- gettext( "What You Need for Verification" ) %>

-

<%- gettext( "Webcam" ) %>

-

<%- gettext( "You need a computer or cell phone that has a webcam. When you receive a browser prompt, make sure that you allow access to the camera." ) %>

+

<%- gettext( "Device with Camera" ) %>

+

<%- gettext( "You need a device that has a webcam. If you receive a browser prompt for access to your camera, please make sure to click 'Allow'." ) %>

<%- gettext( "Photo Identification" ) %>

-

<%- gettext( "You need a driver's license, passport, or other government-issued ID that has your name and photo." ) %>

+

<%- gettext( "You need a valid ID that contains your full name and photo." ) %>

@@ -28,10 +28,9 @@ -

<%= HtmlUtils.interpolateHtml( gettext( "To use the current photo, select the Take Photo button {icon}. To take another photo, select the Retake Photo button {icon}." ), { icon: HtmlUtils.HTML('(icon)') } ) %>

+

<%= HtmlUtils.interpolateHtml( gettext( "To take the photo of your face, click on the camera button {icon}. If you need to try again, click 'Retake Photo'." ), { icon: HtmlUtils.HTML('(icon)') } ) %>

@@ -42,7 +41,7 @@
<%- _.sprintf( gettext( "Why does %(platformName)s need my photo?" ), { platformName: platformName } ) %>
-
<%- gettext( "As part of the verification process, you take a photo of both your face and a government-issued photo ID. Our authorization service confirms your identity by comparing the photo you take with the photo on your ID." ) %>
+
<%- gettext( "We use your verification photos to confirm your identity and ensure the validity of your certificate." ) %>
<%- _.sprintf( gettext( "What does %(platformName)s do with this photo?" ), { platformName: platformName } ) %>
diff --git a/lms/templates/verify_student/id_photo_step.underscore b/lms/templates/verify_student/id_photo_step.underscore index de6c8f023e..217047a103 100644 --- a/lms/templates/verify_student/id_photo_step.underscore +++ b/lms/templates/verify_student/id_photo_step.underscore @@ -2,7 +2,7 @@

<%- gettext( "Take a Photo of Your ID" ) %>

-

<%- gettext("Use your webcam to take a photo of your ID. We will match this photo with the photo of your face and the name on your account.") %>

+

<%- gettext("Use your webcam to take a photo of your ID.") %>

@@ -10,7 +10,7 @@
-

<%- gettext( "You need an ID with your name and photo. A driver's license, passport, or other government-issued IDs are all acceptable." ) %>

+

<%- gettext( "You need an ID with your name and photo. A driver's license, passport, or ID are all acceptable." ) %>

<%- gettext( "Tips on taking a successful photo" ) %>

@@ -35,7 +35,7 @@ <%- _.sprintf( gettext( "Why does %(platformName)s need my photo?" ), { platformName: platformName } ) %>
- <%- gettext( "As part of the verification process, you take a photo of both your face and a government-issued photo ID. Our authorization service confirms your identity by comparing the photo you take with the photo on your ID." ) %> + <%- gettext( "As part of the verification process, you take a photo of both your face and a photo ID. Our authorization service confirms your identity by comparing the photo you take with the photo on your ID." ) %>
<%- _.sprintf( gettext( "What does %(platformName)s do with this photo?" ), { platformName: platformName } ) %> diff --git a/lms/templates/verify_student/review_photos_step.underscore b/lms/templates/verify_student/review_photos_step.underscore index b969d5427c..b4cddb4e36 100644 --- a/lms/templates/verify_student/review_photos_step.underscore +++ b/lms/templates/verify_student/review_photos_step.underscore @@ -25,7 +25,6 @@
<%- gettext( "Photo requirements:" ) %>
  • <%- gettext( "Does the photo of you show your whole face?" ) %>
    • -
  • <%- gettext( "Does the photo of you match your ID photo?" ) %>
  • <%- gettext( "Is your name on your ID readable?" ) %>
  • <%- _.sprintf( gettext( "Does the name on your ID match your account name: %(fullName)s?" ), { fullName: fullName } ) %>