diff --git a/lms/djangoapps/support/tests/test_views.py b/lms/djangoapps/support/tests/test_views.py
index 758e51fdf5..4bf71a16d8 100644
--- a/lms/djangoapps/support/tests/test_views.py
+++ b/lms/djangoapps/support/tests/test_views.py
@@ -2359,10 +2359,7 @@ class TestResetCourseViewPost(SupportViewTestCase):
             course_id=self.course.id,
             user=self.user
         )
-        CourseResetCourseOptIn.objects.create(
-            course_id=self.course_id,
-            active=True
-        )
+        self.opt_in = CourseResetCourseOptInFactory.create(course_id=self.course.id)
 
         self.other_course = CourseFactory.create(
             org='x',
@@ -2422,7 +2419,9 @@ class TestResetCourseViewPost(SupportViewTestCase):
         self.assertEqual(response.status_code, 200)
 
     def test_course_reset_dupe(self):
-        response = self.client.post(self._url(username=self.user.username), data={'course_id': self.course_id})
-        self.assertEqual(response.status_code, 201)
-        resp = self.client.post(self._url(username=self.user.username), data={'course_id': self.course_id})
-        self.assertEqual(resp.status_code, 204)
+        CourseResetAuditFactory.create(
+            course=self.opt_in,
+            course_enrollment=self.enrollment,
+        )
+        response2 = self.client.post(self._url(username=self.user.username), data={'course_id': self.course_id})
+        self.assertEqual(response2.status_code, 204)
diff --git a/lms/djangoapps/support/views/course_reset.py b/lms/djangoapps/support/views/course_reset.py
index 6ed705548f..c8d4abb2ce 100644
--- a/lms/djangoapps/support/views/course_reset.py
+++ b/lms/djangoapps/support/views/course_reset.py
@@ -95,7 +95,6 @@ class CourseResetAPIView(APIView):
             })
         return Response(result)
 
-
     @method_decorator(require_support_permission)
     def post(self, request, username_or_email):
         """
@@ -126,22 +125,25 @@ class CourseResetAPIView(APIView):
         course_overview = enrollment.course_overview
         course_reset_audit = CourseResetAudit.objects.filter(course_enrollment=enrollment).first()
 
-        if course_reset_audit and course_reset_audit.status == CourseResetAudit.CourseResetStatus.FAILED and not user_passed:
+        if course_reset_audit and (
+            course_reset_audit.status == CourseResetAudit.CourseResetStatus.FAILED
+            and not user_passed
+        ):
             course_reset_audit.status = CourseResetAudit.CourseResetStatus.ENQUEUED
             course_reset_audit.save()
-            status = f"In progress - Started on {course_reset_audit.modified} by {course_reset_audit.reset_by.username}"
             # Call celery task
             resp = {
                 'course_id': course_id,
-                'status': status,
+                'status': course_reset_audit.status_message(),
                 'can_reset': False,
                 'display_name': course_overview.display_name
             }
             return Response(resp, status=200)
 
-        elif course_reset_audit and \
-            (course_reset_audit.status == CourseResetAudit.CourseResetStatus.IN_PROGRESS or
-             course_reset_audit.status == CourseResetAudit.CourseResetStatus.ENQUEUED):
+        elif course_reset_audit and course_reset_audit.status in (
+            CourseResetAudit.CourseResetStatus.IN_PROGRESS,
+            CourseResetAudit.CourseResetStatus.ENQUEUED
+        ):
             return Response(None, status=204)
 
         if enrollment and opt_in_course and not user_passed:
@@ -150,15 +152,14 @@ class CourseResetAPIView(APIView):
                 course_enrollment=enrollment,
                 reset_by=request.user,
             )
-            status = f"In progress - Started on {course_reset_audit.modified} by {course_reset_audit.reset_by.username}"
             resp = {
                 'course_id': course_id,
-                'status': status,
+                'status': course_reset_audit.status_message(),
                 'can_reset': False,
                 'display_name': course_overview.display_name
             }
-            # Call celery task
 
+            # Call celery task
             return Response(resp, status=201)
         else:
             return Response(None, status=400)