From 2d40c663617d2c3cdfb615b7503f1a061e2e71e7 Mon Sep 17 00:00:00 2001 From: Peter Fogg Date: Wed, 9 Dec 2015 10:01:14 -0500 Subject: [PATCH] Fix spurious Zendesk warnings. We were logging warnings about group names when no group names were requested. This will clean up Splunk a little bit. --- common/djangoapps/util/views.py | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/common/djangoapps/util/views.py b/common/djangoapps/util/views.py index 50db52864e..9357fbeef3 100644 --- a/common/djangoapps/util/views.py +++ b/common/djangoapps/util/views.py @@ -233,7 +233,7 @@ def _record_feedback_in_zendesk( new_ticket['ticket']['group_id'] = group['id'] try: ticket_id = zendesk_api.create_ticket(new_ticket) - if group is None: + if group_name is not None and group is None: # Support uses Zendesk groups to track tickets. In case we # haven't been able to correctly group this ticket, log its ID # so it can be found later.