diff --git a/lms/djangoapps/verify_student/emails.py b/lms/djangoapps/verify_student/emails.py
new file mode 100644
index 0000000000..dcbad1b1b1
--- /dev/null
+++ b/lms/djangoapps/verify_student/emails.py
@@ -0,0 +1,60 @@
+"""
+ACE emails for verify_student app
+"""
+import logging
+
+from django.contrib.sites.models import Site
+from edx_ace import ace
+from edx_ace.recipient import Recipient
+
+from lms.djangoapps.verify_student.message_types import VerificationApproved, VerificationSubmitted
+from openedx.core.djangoapps.ace_common.template_context import get_base_template_context
+from openedx.core.djangoapps.lang_pref import LANGUAGE_KEY
+from openedx.core.djangoapps.user_api.preferences.api import get_user_preference
+from openedx.core.lib.celery.task_utils import emulate_http_request
+
+log = logging.getLogger(__name__)
+
+
+def send_verification_confirmation_email(context):
+    """Send an email confirming that the user submitted photos for initial verification."""
+    site = Site.objects.get_current()
+    message_context = get_base_template_context(site)
+    message_context.update(context)
+    user = context['user']
+    try:
+        with emulate_http_request(site=site, user=user):
+            msg = VerificationSubmitted(context=message_context).personalize(
+                recipient=Recipient(user.username, user.email),
+                language=get_user_preference(user, LANGUAGE_KEY),
+                user_context={'full_name': user.profile.name}
+            )
+            ace.send(msg)
+            log.info('Verification confirmation email sent to user: %r', user.username)
+            return True
+    except Exception:  # pylint: disable=broad-except
+        log.exception('Could not send email for verification confirmation to user %s', user.username)
+        return False
+
+
+def send_verification_approved_email(context):
+    """
+    Sends email to a learner when ID verification has been approved.
+    """
+    site = Site.objects.get_current()
+    message_context = get_base_template_context(site)
+    message_context.update(context)
+    user = context['user']
+    try:
+        with emulate_http_request(site=site, user=user):
+            msg = VerificationApproved(context=message_context).personalize(
+                recipient=Recipient(user.username, user.email),
+                language=get_user_preference(user, LANGUAGE_KEY),
+                user_context={'full_name': user.profile.name}
+            )
+            ace.send(msg)
+            log.info('Verification approved email sent to user: %r', user.username)
+            return True
+    except Exception:  # pylint: disable=broad-except
+        log.exception('Could not send email for verification approved to user %s', user.username)
+        return False
diff --git a/lms/djangoapps/verify_student/message_types.py b/lms/djangoapps/verify_student/message_types.py
index 24097b434a..8d5f267425 100644
--- a/lms/djangoapps/verify_student/message_types.py
+++ b/lms/djangoapps/verify_student/message_types.py
@@ -1,8 +1,6 @@
 """
 ACE message types for the verify_student module.
 """
-
-
 from openedx.core.djangoapps.ace_common.message import BaseMessageType
 
 
@@ -14,3 +12,27 @@ class VerificationExpiry(BaseMessageType):
         super(VerificationExpiry, self).__init__(*args, **kwargs)
 
         self.options['transactional'] = True
+
+
+class VerificationApproved(BaseMessageType):
+    """
+    A message to the learner when his ID verification has been approved.
+    """
+    APP_LABEL = 'verify_student'
+    Name = 'verificationapproved'
+
+    def __init__(self, *args, **kwargs):
+        super(VerificationApproved, self).__init__(*args, **kwargs)
+        self.options['transactional'] = True
+
+
+class VerificationSubmitted(BaseMessageType):
+    """
+    A confirmation message to the learner when his ID verification has been submitted.
+    """
+    APP_LABEL = 'verify_student'
+    Name = 'verificationsubmitted'
+
+    def __init__(self, *args, **kwargs):
+        super(VerificationSubmitted, self).__init__(*args, **kwargs)
+        self.options['transactional'] = True
diff --git a/lms/djangoapps/verify_student/toggles.py b/lms/djangoapps/verify_student/toggles.py
new file mode 100644
index 0000000000..74f5a42b55
--- /dev/null
+++ b/lms/djangoapps/verify_student/toggles.py
@@ -0,0 +1,30 @@
+"""
+Toggles for verify_student app
+"""
+
+from openedx.core.djangoapps.waffle_utils import WaffleFlagNamespace, WaffleFlag
+
+# Namespace for verify_students waffle flags.
+WAFFLE_FLAG_NAMESPACE = WaffleFlagNamespace(name='verify_student')
+
+# Waffle flag to use new email templates for sending ID verification emails.
+# .. toggle_name: verify_student.use_new_email_templates
+# .. toggle_implementation: WaffleFlag
+# .. toggle_default: False
+# .. toggle_description: Supports staged rollout to students for a new email templates implementation for ID verification.
+# .. toggle_category: verify student
+# .. toggle_use_cases: incremental_release, open_edx
+# .. toggle_creation_date: 2020-06-25
+# .. toggle_expiration_date: n/a
+# .. toggle_warnings: n/a
+# .. toggle_tickets: PROD-1639
+# .. toggle_status: supported
+USE_NEW_EMAIL_TEMPLATES = WaffleFlag(
+    waffle_namespace=WAFFLE_FLAG_NAMESPACE,
+    flag_name='use_new_email_templates',
+    flag_undefined_default=False
+)
+
+
+def use_new_templates_for_id_verification_emails():
+    return USE_NEW_EMAIL_TEMPLATES.is_enabled()
diff --git a/lms/djangoapps/verify_student/utils.py b/lms/djangoapps/verify_student/utils.py
index 768f6ca9b7..d53bf5fb6f 100644
--- a/lms/djangoapps/verify_student/utils.py
+++ b/lms/djangoapps/verify_student/utils.py
@@ -8,6 +8,7 @@ import logging
 
 from django.conf import settings
 from django.utils.timezone import now
+
 from six import text_type
 
 from lms.djangoapps.verify_student.tasks import send_request_to_ss_for_user
diff --git a/lms/djangoapps/verify_student/views.py b/lms/djangoapps/verify_student/views.py
index ab7e0ed705..b0626e8ed5 100644
--- a/lms/djangoapps/verify_student/views.py
+++ b/lms/djangoapps/verify_student/views.py
@@ -2,7 +2,6 @@
 Views for the verification flow
 """
 
-
 import datetime
 import decimal
 import json
@@ -28,12 +27,13 @@ from edx_rest_api_client.exceptions import SlumberBaseException
 from ipware.ip import get_ip
 from opaque_keys import InvalidKeyError
 from opaque_keys.edx.keys import CourseKey
-from rest_framework.views import APIView
 from rest_framework.response import Response
+from rest_framework.views import APIView
 
 from course_modes.models import CourseMode
 from edxmako.shortcuts import render_to_response, render_to_string
 from lms.djangoapps.commerce.utils import EcommerceService, is_account_activation_requirement_disabled
+from lms.djangoapps.verify_student.emails import send_verification_approved_email, send_verification_confirmation_email
 from lms.djangoapps.verify_student.image import InvalidImageData, decode_image_data
 from lms.djangoapps.verify_student.models import SoftwareSecurePhotoVerification, VerificationDeadline
 from lms.djangoapps.verify_student.services import IDVerificationService
@@ -51,6 +51,7 @@ from student.models import CourseEnrollment
 from track import segment
 from util.db import outer_atomic
 from util.json_request import JsonResponse
+from verify_student.toggles import use_new_templates_for_id_verification_emails
 from xmodule.modulestore.django import modulestore
 
 log = logging.getLogger(__name__)
@@ -1031,12 +1032,20 @@ class SubmitPhotosView(View):
         Send an email confirming that the user submitted photos
         for initial verification.
         """
+        if use_new_templates_for_id_verification_emails():
+            lms_root_url = configuration_helpers.get_value('LMS_ROOT_URL', settings.LMS_ROOT_URL)
+            new_template_context = {
+                'user': user,
+                'dashboard_link': '{}{}'.format(lms_root_url, reverse('dashboard'))
+            }
+            return send_verification_confirmation_email(new_template_context)
+
         context = {
             'full_name': user.profile.name,
             'platform_name': configuration_helpers.get_value("PLATFORM_NAME", settings.PLATFORM_NAME)
         }
 
-        subject = _(u"{platform_name} ID Verification Photos Received").format(platform_name=context['platform_name'])
+        subject = _("{platform_name} ID Verification Photos Received").format(platform_name=context['platform_name'])
         message = render_to_string('emails/photo_submission_confirmation.txt', context)
         from_address = configuration_helpers.get_value('email_from_address', settings.DEFAULT_FROM_EMAIL)
         to_address = user.email
@@ -1140,22 +1149,27 @@ def results_callback(request):
                                                                ).update(expiry_date=None, expiry_email_date=None)
         log.debug(u'Approving verification for {}'.format(receipt_id))
         attempt.approve()
-        status = u"approved"
+
         expiry_date = datetime.date.today() + datetime.timedelta(
             days=settings.VERIFY_STUDENT["DAYS_GOOD_FOR"]
         )
-        verification_status_email_vars['expiry_date'] = expiry_date.strftime("%m/%d/%Y")
-        verification_status_email_vars['full_name'] = user.profile.name
-        subject = _(u"Your {platform_name} ID Verification Approved").format(
-            platform_name=settings.PLATFORM_NAME
-        )
-        context = {
-            'subject': subject,
-            'template': 'emails/passed_verification_email.txt',
-            'email': user.email,
-            'email_vars': verification_status_email_vars
-        }
-        send_verification_status_email.delay(context)
+
+        if use_new_templates_for_id_verification_emails():
+            context = {'user_id': user, 'expiry_date': expiry_date.strftime("%m/%d/%Y")}
+            send_verification_approved_email(context=context)
+        else:
+            verification_status_email_vars['expiry_date'] = expiry_date.strftime("%m/%d/%Y")
+            verification_status_email_vars['full_name'] = user.profile.name
+            subject = _(u"Your {platform_name} ID Verification Approved").format(
+                platform_name=settings.PLATFORM_NAME
+            )
+            context = {
+                'subject': subject,
+                'template': 'emails/passed_verification_email.txt',
+                'email': user.email,
+                'email_vars': verification_status_email_vars
+            }
+            send_verification_status_email.delay(context)
 
     elif result == "FAIL":
         log.debug(u"Denying verification for %s", receipt_id)
diff --git a/lms/templates/verify_student/edx_ace/verificationapproved/email/body.html b/lms/templates/verify_student/edx_ace/verificationapproved/email/body.html
new file mode 100644
index 0000000000..83ff7a5cbd
--- /dev/null
+++ b/lms/templates/verify_student/edx_ace/verificationapproved/email/body.html
@@ -0,0 +1,39 @@
+{% extends 'ace_common/edx_ace/common/base_body.html' %}
+
+{% load i18n %}
+{% load static %}
+{% block content %}
+<table width="100%" align="left" border="0" cellpadding="0" cellspacing="0" role="presentation">
+  <tr>
+    <td>
+      <h1>
+        {% trans "ID Verification Approved" as tmsg %}{{ tmsg | force_escape }}
+      </h1>
+      <p style="color: rgba(0,0,0,.75);">
+        {% filter force_escape %}
+          {% blocktrans %}Hello {{ full_name }},{% endblocktrans %}
+        {% endfilter %}
+      </p>
+      <p style="color: rgba(0,0,0,.75);">
+        {% filter force_escape %}
+          {% blocktrans %}Your {{ platform_name }} ID verification photos have been approved.{% endblocktrans %}
+        {% endfilter %}
+
+        {% filter force_escape %}
+          {% blocktrans %}Your approval status remains valid for one year, and it will expire {{ expiry_date }}.{% endblocktrans %}
+        {% endfilter %}
+        <br/>
+      </p>
+
+      <p>
+        {% trans "Enjoy your studies," as tmsg %}{{ tmsg | force_escape }}
+        <br/>
+        {% filter force_escape %}
+          {% blocktrans %}The {{ platform_name }} Team {% endblocktrans %}
+        {% endfilter %}
+      </p>
+
+    </td>
+  </tr>
+</table>
+{% endblock %}
diff --git a/lms/templates/verify_student/edx_ace/verificationapproved/email/body.txt b/lms/templates/verify_student/edx_ace/verificationapproved/email/body.txt
new file mode 100644
index 0000000000..f3ffad937d
--- /dev/null
+++ b/lms/templates/verify_student/edx_ace/verificationapproved/email/body.txt
@@ -0,0 +1,8 @@
+{% load i18n %}{% autoescape off %}
+{% blocktrans %}Hello {{full_name}}, {% endblocktrans %}
+{% blocktrans %}Your {{ platform_name }} ID verification photos have been approved.{% endblocktrans %}
+{% blocktrans %}Your approval status remains valid for one year, and it will expire {{ expiry_date }}.{% endblocktrans %}
+
+{% trans "Enjoy your studies," %}
+{% blocktrans %}The {{ platform_name }} Team {% endblocktrans %}
+{% endautoescape %}
diff --git a/lms/templates/verify_student/edx_ace/verificationapproved/email/from_name.txt b/lms/templates/verify_student/edx_ace/verificationapproved/email/from_name.txt
new file mode 100644
index 0000000000..dcbc23c004
--- /dev/null
+++ b/lms/templates/verify_student/edx_ace/verificationapproved/email/from_name.txt
@@ -0,0 +1 @@
+{{ platform_name }}
diff --git a/lms/templates/verify_student/edx_ace/verificationapproved/email/head.html b/lms/templates/verify_student/edx_ace/verificationapproved/email/head.html
new file mode 100644
index 0000000000..366ada7ad9
--- /dev/null
+++ b/lms/templates/verify_student/edx_ace/verificationapproved/email/head.html
@@ -0,0 +1 @@
+{% extends 'ace_common/edx_ace/common/base_head.html' %}
diff --git a/lms/templates/verify_student/edx_ace/verificationapproved/email/subject.txt b/lms/templates/verify_student/edx_ace/verificationapproved/email/subject.txt
new file mode 100644
index 0000000000..9fa8994a9d
--- /dev/null
+++ b/lms/templates/verify_student/edx_ace/verificationapproved/email/subject.txt
@@ -0,0 +1,4 @@
+{% load i18n %}
+{% autoescape off %}
+{% blocktrans trimmed %}Your {{ platform_name }} ID verification was approved!{% endblocktrans %}
+{% endautoescape %}
diff --git a/lms/templates/verify_student/edx_ace/verificationsubmitted/email/body.html b/lms/templates/verify_student/edx_ace/verificationsubmitted/email/body.html
new file mode 100644
index 0000000000..819c36c39b
--- /dev/null
+++ b/lms/templates/verify_student/edx_ace/verificationsubmitted/email/body.html
@@ -0,0 +1,42 @@
+{% extends 'ace_common/edx_ace/common/base_body.html' %}
+
+{% load i18n %}
+{% load static %}
+{% block content %}
+<table width="100%" align="left" border="0" cellpadding="0" cellspacing="0" role="presentation">
+  <tr>
+    <td>
+      <h1>
+        {% trans "ID Verification Submitted" as tmsg %}{{ tmsg | force_escape }}
+      </h1>
+      <p style="color: rgba(0,0,0,.75);">
+        {% filter force_escape %}
+          {% blocktrans %}Hello {{ full_name }},{% endblocktrans %}
+        {% endfilter %}
+      </p>
+      <p style="color: rgba(0,0,0,.75);">
+        {% filter force_escape %}
+           {% blocktrans %}Thank you for submitting your photos for identity verification with {{ platform_name }}. {% endblocktrans %}
+        {% endfilter %}
+      </p>
+
+      <p style="color: rgba(0,0,0,.75);">
+        {% trans "We have received your photos and they will be reviewed within 5-7 days." as tmsg %}{{ tmsg | force_escape }}
+
+      {% filter force_escape %}
+        {% blocktrans %}You may check the status on your dashboard: {{ dashboard_link }} {% endblocktrans %}
+      {% endfilter %}
+      </p>
+
+      <p>
+        {% trans "Best regards," as tmsg %}{{ tmsg | force_escape }}
+        <br/>
+        {% filter force_escape %}
+        {% blocktrans %}The {{ platform_name }} Team {% endblocktrans %}
+        {% endfilter %}
+      </p>
+
+    </td>
+  </tr>
+</table>
+{% endblock %}
diff --git a/lms/templates/verify_student/edx_ace/verificationsubmitted/email/body.txt b/lms/templates/verify_student/edx_ace/verificationsubmitted/email/body.txt
new file mode 100644
index 0000000000..1c987e8b65
--- /dev/null
+++ b/lms/templates/verify_student/edx_ace/verificationsubmitted/email/body.txt
@@ -0,0 +1,9 @@
+{% load i18n %}{% autoescape off %}
+{% blocktrans %}Hello {{full_name}}, {% endblocktrans %}
+{% blocktrans %}Thank you for submitting your photos for identity verification with {{ platform_name }}. {% endblocktrans %}
+{% trans "We have received your photos and they will be reviewed within 5-7 days." %}
+{% blocktrans %}You may check the status on your dashboard: {{ dashboard_link }} {% endblocktrans %}
+
+{% trans "Best regards," %}
+{% blocktrans %}The {{ platform_name }} Team {% endblocktrans %}
+{% endautoescape %}
diff --git a/lms/templates/verify_student/edx_ace/verificationsubmitted/email/from_name.txt b/lms/templates/verify_student/edx_ace/verificationsubmitted/email/from_name.txt
new file mode 100644
index 0000000000..dcbc23c004
--- /dev/null
+++ b/lms/templates/verify_student/edx_ace/verificationsubmitted/email/from_name.txt
@@ -0,0 +1 @@
+{{ platform_name }}
diff --git a/lms/templates/verify_student/edx_ace/verificationsubmitted/email/head.html b/lms/templates/verify_student/edx_ace/verificationsubmitted/email/head.html
new file mode 100644
index 0000000000..366ada7ad9
--- /dev/null
+++ b/lms/templates/verify_student/edx_ace/verificationsubmitted/email/head.html
@@ -0,0 +1 @@
+{% extends 'ace_common/edx_ace/common/base_head.html' %}
diff --git a/lms/templates/verify_student/edx_ace/verificationsubmitted/email/subject.txt b/lms/templates/verify_student/edx_ace/verificationsubmitted/email/subject.txt
new file mode 100644
index 0000000000..3ee6c9c8a6
--- /dev/null
+++ b/lms/templates/verify_student/edx_ace/verificationsubmitted/email/subject.txt
@@ -0,0 +1,4 @@
+{% load i18n %}
+{% autoescape off %}
+{% blocktrans trimmed %}Thank you for submitting your photos!{% endblocktrans %}
+{% endautoescape %}